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10 bugs still haunt Windows 11 24H2 despite multiple patches
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In October, after months of beta testing, Microsoft officially released its major 2024 update for Windows 11. Known as Windows 11 24H2, the latest version enhances the Copilot AI, improves File Explorer, promises faster performance and greater stability, and introduces other improvements.
Also: How to upgrade from Windows 11 Home to Pro — without overpaying
The update, which is rolling out to eligible Windows 11 23H2 and 22H2 users, may appear on your PC’s Windows Update screen. If so, you can certainly install it from there. Otherwise, the new version is accessible on Microsoft’s Download Windows 11 page, where you can grab it through the Installation Assistant, installation media, or as an ISO file.
Several sets of patches so far
Before you dive into the 2024 update, know that you may run into some problems and conflicts. The new version has been plagued by bugs that could prevent you from using Windows reliably and effectively. Microsoft has documented many of the glitches, and Windows users have reported a lot more. In response, Microsoft has put the update on hold for problematic PCs that could encounter blue screens and other issues.
To address the barrage of bugs, the company has rolled out several sets of patches so far — one in late October, another in mid-November, a third on December 10 as part of the monthly Patch Tuesday, a fourth in early January, a fifth on January 14 for the month’s Patch Tuesday, a sixth to resolve some of the bugs introduced by the Patch Tuesday update, and a seventh for February’s Patch Tuesday.
Also: Microsoft battles more bugs in Windows 11 24H2 with new round of patches
The October update fixed a few bugs but also created a couple of new ones. The November update resolved some, but certainly not all, of the outstanding glitches. The December update addressed one specific glitch with certain USB-connected scanners and other devices.
An early January patch finally fixed conflicts with the Ubisoft games Star Wars Outlaws, Avatar: Frontiers of Pandora, Assassin’s Creed Valhalla, Assassin’s Creed Origins, and Assassin’s Creed Odyssey.
But then came the January 14 Patch Tuesday update. Instead of resolving some of the persistent issues, this one actually introduced a host of new bugs, creating conflicts with audio devices, Bluetooth connections, webcams, and more.
However, there’s been some light toward the end of the tunnel. On January 28, Microsoft released an optional preview update for Windows 24H2 that squashed a number of bugs. Several of the glitches were new ones added by the messy January 14 update. Others had been around since last year, some as old as October. February’s Patch Tuesday further addressed some of the persistent glitches.
All the bugs still causing trouble
Even after the latest update, several bugs remain. Here are ones that may still cause trouble for anyone running the 2024 flavor of Windows 11.
1. AutoCAD 2022 might not open
On some PCs running Windows 11 24H2, Autodesk AutoCAD 2022 might not open. Users have reported error messages when trying to launch the application. In response, Microsoft has blocked the update for affected PCs and is currently working on a fix.
Also: How to do a clean install of Windows 11: See which option is best for you and why
2. Conflict with PCs with Citrix components
In one glitch introduced with the January Patch Tuesday update, PCs with certain Citrix components may not be able to complete the installation of the January patches. Microsoft said it found this issue on devices with Citrix Session Recording Agent (SRA) version 2411, which was released in December. The company is working with Citrix to resolve the problem.
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3. Conflict with Easy Anti-Cheat online gaming app
A program known as Easy Anti-Cheat is automatically installed with some online games to prevent cheating. Windows 11 2024 doesn’t play well with this software — users can experience the dreaded Blue Screen of Death (BSOD), at least in rare cases, according to Microsoft.
Also: Can your old PC handle the Windows 11 upgrade? How to find out – before you try
Only devices with Intel’s Alder Lake+ processors and vPro platform are affected. Microsoft is working with the developer of Easy Anti-Cheat to resolve the glitch. Until then, those who run this app on PCs with the affected Intel chip should be aware of the conflict.
4. Blue screens in other instances
Beyond the clash with Easy Anti-Cheat, other situations can lead to the BSOD in the Windows 11 2024 update. Intel and Microsoft have discovered incompatibility issues with certain drivers for Intel Smart Sound Technology (Intel SST) on Intel 11th Gen Core processors. People running the affected driver and Windows 11 24H2 could run into blue screens.
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Sources told Windows Latest that Microsoft is reportedly aware of a glitch in the 24H2 update that causes blue screening for PCs with certain Western Digital SSDs. This one has affected Lenovo, Asus VivoBook, and other model computers.
In another issue spotted by Windows Latest, PCs with Z890 motherboards sold by MSI, Asus, and other vendors can run into blue screens. This occurs most notably on systems with the Core Ultra 200S series and its integrated Xe-LPG graphics.
5. Internet connection issues
Some people who’ve installed the Windows 11 2024 update report that their internet connections are now glitchy. As discovered by Windows Report, these users seem to be able to connect via Ethernet or Wi-Fi, but they don’t receive a valid IP address and therefore can’t get an internet or network connection.
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Neither updating drivers and firmware nor resetting the network connectivity resolves the problem. In certain cases, using a static IP address instead of a dynamic address resolves the issue.
6. Broken clipboard history
The Windows clipboard history is a great tool for storing and syncing a history of copied clipboard items across multiple devices. I’ve liked this feature ever since Microsoft introduced it in 2018. Alas, the latest Windows 11 update breaks the clipboard history, at least for some people.
Also: Microsoft removes guide for installing Windows 11 on unsupported PCs – but this hack still works
As spotted by Windows Latest, dozens of users chiming in on different online forums report that the tool keeps insisting that the clipboard history is empty, even though they’ve already copied one or more items to it. Though this bug seems to affect only a small number of users, it was flagged by Windows Insider testers a few months ago. But apparently, Microsoft didn’t bother to fix it or didn’t fix it properly.
7. Network sharing doesn’t work
In another network-related issue triggered by the 24H2 update on some PCs, either the computer or other devices fail to appear in the network list, according to Windows Latest. As a result, you’re unable to share files and printers between different PCs.
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The problem could be related to Function Discovery Resource Publication (FDResPub), which lets Windows 11 remain visible on the network. As a workaround, some people have resolved the glitch by setting FDResPub to start manually instead of automatically.
8. Printer issues with ARM-based Copilot+ PCs
Yet another issue that has been popping up affects people who own Copilot+ PCs. Based on several user reports spotted by Neowin, some users who upgrade to Windows 11 24H2 are unable to set up or use a printer. The glitch seems to be hitting those with printers made by HP, Canon, Brother, and other manufacturers.
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Microsoft has posted a support article highlighting the problem and offering some workarounds. But at this point, this bug remains unresolved.
9. Audio output glitch on some PCs
PCs that contain Dirac Audio with a file named cridspapo.dll could bump into audio issues. Dirac Audio is a digital sound technology that improves audio clarity and precision. Some users with this configuration who ran the update say that the integrated speakers, Bluetooth speakers, and Bluetooth headsets have stopped working and that first-party and third-party applications no longer recognize these speakers or headsets.
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As with most of the bugs, Microsoft has paused the update for affected PCs. Once the manufacturer releases a fix, Microsoft promises to offer a new driver through the standard Windows Update process.
10. Outlook may not launch with Google Workspace Sync
In some cases, Microsoft Outlook may fail to load if Google Workspace Sync is installed. This particular Google Workspace Sync tool lets you manage your Google Workspace emails, calendar events, contacts, notes, and tasks directly in Outlook.
The specific error that pops up says: “Cannot Start Microsoft Outlook. Cannot Open the Outlook Window. The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service…”
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Microsoft has put a hold on the update for affected users. You may be able to resolve the issue on your own by updating to the latest version of Google Workspace Sync (4.3.68.0). But if the glitch persists, you’ll have to contact Google Workspace Support for help.
These are just some of the glitches plaguing Microsoft and its users with the Windows 11 2024 update. Microsoft has listed others on its Known Issues and Notifications page.
I initially installed the update on a test Windows 11 PC in 2024 and bumped into a few of the bugs described here, along with others. A calendar and contact syncing program I used, called Sync2Cloud, wouldn’t run in Windows 11 24H2. Two driver updates from Intel kept failing when I tried to install them. Connecting to the PC using Microsoft’s Remote Desktop Connection didn’t always work the first time around.
With the January 28 update, however, I ran the update again on my test PC. Two of the problems I encountered previously seem to have been corrected. However, I’m still having trouble connecting through Remote Desktop Connection.
Also: How to clear the cache on your Windows 11 PC (and why you shouldn’t wait to do it)
Some conflicts are expected when Microsoft rolls out a major new Windows update. Even with widescale beta testing, not every potential problem will be found. However, any significant issues are still frustrating for those of us who need to use Windows for work and other tasks.
The number of bugs in Windows 11 24H2 also seems greater than in past annual Windows updates. The ongoing spread of one bug after another and Microsoft’s need to stall the update for many people both point to a problem with this latest version. With Windows 10 support due to expire in October, the onus is on Microsoft to make sure that Windows 11 is much more reliable and stable for the users who will have to update.