Using Cybersecurity Awareness Month to build a strong culture

It’s hard to believe we’ve reached the 20th anniversary of Cybersecurity Awareness Month, and yet, here we are. Over the years, the cybersecurity landscape has shifted dramatically, and with it, the need for organizations to cultivate a strong cyber awareness culture. As threats continue to grow more and more sophisticated — spanning everything from phishing schemes to large-scale ransomware attacks — a robust awareness culture is not just beneficial but a critical line of defense against these evolving threats. 

Cybersecurity Awareness Month is the perfect opportunity for organizations to assess where they stand. A strong awareness culture doesn’t just come from increasing budgets for training and education. It’s about making sure those resources are put to valuable use.

Human error remains one of the biggest vulnerabilities, and too often organizations overestimate the effectiveness of their existing measures. The difference between a good cybersecurity culture and a great one lies in truly understanding what works to keep employees informed, engaged and proactive in reducing risks. Cybersecurity Awareness Month is a reminder to not just check the boxes but to continuously improve and strengthen the foundation of an organization’s cyber defenses. 

Building a strong cybersecurity culture

Getting a cybersecurity culture right is critical. Organizations that do so face fewer incidents and recover faster from breaches than those that don’t. As organizations look at their cybersecurity culture, here are some important elements to consider:

Establish commitment from the top

Leaders — starting with the board and C-suite — play a crucial role in setting the tone for cybersecurity culture within their organizations. Their visible commitment, involvement and prioritization will encourage employees to take the matter seriously. Without a strong mandate from the top, cybersecurity awareness initiatives can fall by the wayside. In today’s environment, prioritizing cybersecurity isn’t optional — it’s a fundamental duty to safeguard the organization’s assets, reputation and people.

Help employees understand human risk 

Employees may not always realize how their actions affect an organization’s security posture. Educating them on how common behaviors can compromise security and lead to serious consequences will go a long way toward making both the employee and organization more secure. Helping employees understand human risk is about empowering them to recognize their role in cybersecurity, equipping them with the knowledge and awareness to minimize risk and protecting the organization.

Offer engaging training

There’s a big difference between “check-the-box” training and engaging, hands-on exercises based on dynamic, real-world threats. The former approach will be something employees dread and forget within a few weeks of training. The latter will be an experience that resonates and produces behavioral changes. Diversify your security awareness program to include learning opportunities that are proven to help employees recognize and respond to threats more effectively. This might mean including something like more frequent phishing simulations, interactive e-learning exercises, in-person workshops or personalized training paths. Cybersecurity awareness leaders should seek to benefit from the years of e-learning experience their organizations may have gained in other areas to make their security awareness programs comparable to no other.

Build a “security-first” mentality

Security awareness, education and training is not a one-time event. It is an ongoing effort, both at home and in the workplace. By increasing end-users’ exposure to quality cybersecurity awareness content, security training can move beyond a compliance mandate and instead drive impactful change that puts security at the heart of all actions. More secure employees make more secure organizations.

Make it easy 

When processes are too complicated, employees may either disregard them or find shortcuts. The same applies to end-user security. Ensure that best practices are easy to follow, and security solutions are user friendly, even for those without technical expertise. Additionally, giving employees a quick and straightforward way to report potential risks will increase the likelihood that they will do so.

Invite open communication 

Create an environment where employees feel comfortable reporting potential security issues without fear of repercussions. Consider inviting continuous feedback from employees on security policies, training activities and user-facing security solutions to identify potential areas for new or updated training and processes. 

Recognize and reward employees 

Always recognize and reward employees who demonstrate strong cybersecurity habits and actions. Encouraging positive behaviors can drastically influence the security awareness culture at an organization to become one where employees feel responsible for protecting organizational data.

An on-going effort

Cybersecurity Awareness Month is the perfect time to evaluate an organization’s cybersecurity culture. It’s important to remember that building a strong cybersecurity awareness program and culture is an ongoing effort, not a one-time event. Use this month to evaluate current strategies, engage employees and identify areas for growth. The momentum built now can lay the foundation for a more resilient and security-conscious workplace all year round.