The Customer Adoption Journey of Cisco Secure Workload


In today’s rapidly evolving threat landscape, securing workloads across diverse environments is critical for organizations of all sizes. Cisco Secure Workload (formerly Tetration) provides end-to-end visibility, microsegmentation and advanced security capabilities for workloads deployed across data centers and cloud environments. This blog post explores the customer adoption journey of Cisco Secure Workload, highlighting key stages and best practices for successful implementation.

Road to microsegmentation

Awareness: Identifying the need

The adoption journey typically begins with the realization of increased security risks tied to hybrid cloud environments. Many organizations recognize the challenges of managing dynamic workloads, particularly in protecting against lateral movement of threats. At this stage, businesses often face visibility gaps and compliance pressures, driving the need for a solution like Cisco Secure Workload.

Evaluation: Exploring Cisco Secure Workload capabilities

Once aware of the need for a comprehensive workload security solution, the next step is evaluating Cisco Secure Workload. This involves identifying how it addresses specific business challenges, including:

  • Real-time workload visibility
  • Application dependency mapping
  • Microsegmentation capabilities
  • Comprehensive threat detection

Engaging with Cisco’s sales and technical teams, participating in webinars and reviewing case studies are all part of this exploration phase. Many organizations conduct proof of concept (PoCs) trials to see how the solution fits within their unique environments.

Implementation: Deploying Cisco Secure Workload

After selecting Cisco Secure Workload, the deployment phase begins. During implementation, businesses start configuring the platform, which may involve:

  • Installing sensors on workloads (physical, virtual or containerized)
  • Setting up guardrail/compliance policies
  • Discovering policies for microsegmentation
  • Integrating the solution with existing security tools, workflows and systems of records
  • Analyzing and enforcing policies in a phased manner, i.e., zone by zone or app by app

Cisco Secure Workload offers intuitive dashboards and automation features, which simplify this process for IT and security teams.

Optimization: Fine-tuning for maximum efficiency

Following the initial deployment, organizations focus on refining their configurations. This optimization phase ensures policies are accurately enforcing segmentation without affecting business operations. Continuous monitoring, policy adjustments and leveraging Cisco’s insights for improving security postures are key activities during this stage.

Customer journey map
Customer Journey Map to Microsegmentation

Scaling: Expanding workload security across the organization

As businesses grow and their workloads expand, Cisco Secure Workload scales seamlessly. Whether adding new cloud instances or expanding to multi-cloud environments, Cisco’s platform supports growth without compromising security. This final phase of the adoption journey solidifies Secure Workload as a long-term, integral part of the organization’s security strategy.

The customer adoption journey of Cisco Secure Workload is a step-by-step progression that addresses modern security challenges across hybrid and multi-cloud environments. By following these phases, organizations can ensure a successful implementation that provides comprehensive security, visibility and compliance for all their workloads.


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