How AI can drive business transformation

Strategic time savings

It is possible to squander the time savings AI produces. For example, let’s say you deploy an AI solution that allows your staff to do things more quickly and efficiently. If you save everyone 30 minutes a day, then that doesn’t necessarily mean much to the company. It means everyone will have an extra coffee break or a longer lunch. It is only when you are strategic and pursue organizational redesign that concentrates and maximizes that time that you get real value.

Now instead imagine that you have 10,000 people handling HR issues, customer service, technology support, and managing the business. If you can save each of them one hour a day by deploying AI solutions, then you have freed up 1,200 heads. Here is where companies can make strategic decisions to maximize this time savings. Instead of spreading the time savings so everyone gets a longer coffee break, can you consolidate it so entire teams or departments are freed up? When you concentrate the time savings, you open up the possibility for transformation.

Time to transform

It is easy to see employees’ and entire business unit’s saved time just in terms of cost savings. If AI can do the work, then that is time you no longer have to pay someone else to do that work. But that approach would be shortsighted.