The best remote access software of 2025: Expert tested


Remote and hybrid working has become the new normal — at least, for now — but productivity can take a hit unless you have the right setup. You might, for example, want to access resources and content on a PC or network when you’re away from the office. Perhaps your employer stipulates that you must use remote desktop software and a VPN if you are working remotely. Or, you simply need a way to provide tech support to a family member who needs help with their laptop but isn’t close by. 

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Remote access software is often your best bet. This software forges a remote link between machines, allowing users to control other devices, provide administrative support, and access data and files.  

What is the best remote desktop software right now?

Based on our extensive testing, research into customer experiences, and personal use, the best remote desktop software solution on the market today is Splashtop. This multi-platform option is suitable for individuals and businesses alike and comes with a huge selection of functions and security controls. If you’d like to explore the rest of our top picks, read on. 

The best remote access software in 2025

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Splashtop is our top recommendation for remote desktop software, considering its user-friendly interface, vast array of features, and suitability for small and large businesses alike. 

There are a few security hoops you will need to jump through when you set up, which is fully understandable when you consider the type of software this is. For example, you will need to set a strong password, and new devices will receive an authentication link via email.

Splashtop has a huge array of useful features for remote system management. Packaged in a user-friendly interface, you can manage remote teams, file transfers, remote printing, choose remote wake and reboot options, share desktops, set up session security, and much more. 

To set up a basic remote link, all you need to do is download the Splashtop Manager and click Add Computer. You will then be provided a link the target system needs to access. 

Splashtop provides a trial and a range of subscriptions. When you’re deciding on your plan, you will need to pick between a package for remote desktop & access or remote IT and support, depending on the features that are important to you. The cheapest option is Business Access Solo, billed annually at $60 ($5/month). Add-ons are also available.

While some customers note that pricing and subscriptions could be streamlined and made easier to understand, many applaud Splashtop’s reliable and solid service.

Splashtop features: User-friendly | Remote recording | File transfers, printing | 2FA | Multi-platform | Click-and-drag file management | Free trial available 


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Zoho Assist is a great remote desktop software solution if you want an affordable option with cheap plans. It’s very easy to set up initially, requiring little more than your credentials and a verification email. However, the user interface is cluttered and could use streamlining, so it might take you a while to become familiar with where everything is. 

Nevertheless, Zoho’s dashboard contains a wealth of helpful information and graphics, allowing users to track their monitoring sessions and manage data privacy. Different tabs organize options for user groups, customers and contacts, unattended access, security, and compliance. 

Furthermore, the platform can be integrated with many third-party apps, including Slack, Zendesk, Jira, and Freshdesk, which will be helpful for technical support professionals. 

You can take advantage of Zoho Assist’s free trial or simply sign up. Pricing is easy to understand and begins at $10/month for technical support uses or the same price for unattended access purposes. 

Customer feedback indicates that many are happy with the price point, but there are reports that support needs improvement. 

Zoho Assist features: Useful session metrics | Unattended access | Slack, Jira, Zendesk integration | Advanced security settings | MFA | Free trial


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AnyDesk is a well-known brand in the remote desktop software space, although using it might now be limited to specific use cases. It is compatible with the majority of platforms, including Windows, macOS, Android, iOS, and Linux. Features of this lightweight client include remote device management, SSO and 2FA, IAM, session logging, screen recording, chat, and a collaborative whiteboard feature. You can also customize the remote desktop software client with your own branding.

This solution is best suited to small businesses or those looking for a solution focused on unattended access. 

Regarding pricing, this service is expensive. Plans begin at $22.90/month on an individual subscription with support for three login devices. However, the basic plan does include support for up to 100 unattended access devices. 

Many customers are happy with the software, but price increases — and reports of increasing service restrictions — are unpopular. 

AnyDesk features: Desktop sharing | Client customization | Multi-platform | Unattended access | Mobile device support | Free trial 


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Compatible with Windows, macOS, and Linux, RemotePC should be on your radar if you’re looking for a solution suitable for helpdesk purposes. The software’s user interface is clean and uncluttered, and the HelpDesk bolt-on to the standard service can be accessed via a browser or a desktop application. You can navigate between technician and group lists, contacts, session histories, remote access tools, and invite or schedule customers for assistance. 

RemotePC is another affordable option with especially cheap plans for new customers. In total, five plans are available, ranging from an individual consumer license to enterprise subscriptions, with the cheapest being $22.12 for the first year. If you want HelpDesk, you will pay $9.95 for the first year, although this will jump after the promotional period ends. A free seven-day trial is also available for both setups.

User reviews are a mixed bag, with some saying that while the software is relatively good, there are problems with connections and customer support.

RemotePC, HelpDesk features: Web access | Remote chat, mic | Screen sharing | File transfers, printing | Always-on remote access | Windows, macOS, Linux compatible | Free trial 


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TeamViewer should be on your radar if you need a free solution for casual, personal use. I use TeamViewer to assist an elderly relative on a fairly frequent basis, and I have no complaints about its free version. Sure, it’s not the fastest solution out there, nor does it have all of the advanced features of competing companies. Still, it fills a need in the market for individuals who need reliable remote desktop software for occasional use. 

Alternatively, business plans are available. 

Many long-term customers say that the software simply works and comes in handy for casual remote activities, although some note that it can be slow to connect. 

TeamViewer features: User-friendly UI | Multi-platform | Session sharing codes | Remote scripting | Business plans available | Free version 


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Remote desktop software

Price

Best for individual/business use?

Mobile-friendly?

2FA/MFA/SSO?

Free trial?

Splashtop

$5/month ($60 annually)+

Both

Yes

Yes

Yes

Zoho Assist

$10/month+

Business

Yes

Yes

Yes

AnyDesk

$22.90/month+

Business

Yes

Yes

Yes

RemotePC, HelpDesk

$9.95/year+

Both

x

Yes

Yes

TeamViewer

Free or $24.90/month+

Individual

Yes

Yes

Free version


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To help you decide on the best remote desktop software for you, we’ve compiled a list of our recommendations based on different use cases.

Choose this remote desktop software…

If you want…

Splashtop

The best remote desktop software overall. Splashtop is a one-size-fits-most solution with multi-platform support and a range of security options. .

Zoho Assist

An affordable solution for remote assistance or unattended access. Zoho Assist is best suited for business use, unless you are a solo technician and two concurrent sessions are enough. 

AnyDesk

A service suitable for small businesses. It’s expensive but the features on offer for business users might be appealing, especially regarding unattended access options. 

RemotePC

A solution with a useful Helpdesk extension. If you need a clean, helpful UI for remote assistance purposes, RemotePC might be for you.

TeamViewer

The best remote desktop software for individual use. Sure, it doesn’t have all of the advanced features of its competitors, but for casual users, TeamViewer has everything you need. 


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Choosing the right remote desktop software, especially if you plan to use it for work and productivity purposes, can be a tough decision. Consider the below factors to make the correct choice.

  • Security and safety: Your security and safety must be paramount when you are deciding on remote desktop software. If you choose a solution from an unknown or untrustworthy provider, you could end up accidentally compromising your machine and data or installing malware instead. 
  • Purpose: What do you need remote desktop software for? Occasionally helping out an elderly relative, or full-time work and tech support? Consider the reasons, and choose the right software to suit you. 
  • User interface: Ensure you choose a solution with a user interface that appeals to you. A simple, clean look, or a more detailed interface displaying all manner of functions — it’s your choice. 
  • Free versions: Do you want a free option? Research the limits and strings attached. 
  • Cost: If you’re happy to pay for remote desktop software, consider how much, and when. Keep in mind that prices may increase after your first year as a new customer.


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In compiling our recommendations for the best remote desktop software solutions, we thoroughly researched and examined third-party reviews and opinions from security experts. We also relied on our own hands-on experience and knowledge of the security risks associated with some solutions. 

When selecting the best remote desktop software solutions, these are some of the most critical factors that determine the best options for consumers and businesses:

  • Paid, free options: While paid plans are generally better for businesses, we have investigated free and paid plans to suit as many users as possible. 
  • Security: Security is extremely important when you are looking for a new remote desktop software solution. We only included vendors that have a clean track record and have a reasonably transparent approach to security and patch updates. 
  • Rapid file transfers: File transfers are commonly performed through remote desktop software, and so we ensured our recommendations are known for seamless, quick file exchanges. 
  • Multi-platform: We have included a range of options suitable for desktop, mobile, and browser-based use. It’s important that remote desktop software is flexible. 
  • Advanced features: We like to see features on offer beyond a connection from machine to machine. Voice or text chat options, for example, can be extremely useful if you’re using remote desktop software for tech support.


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Generally, yes, but only if proper security controls and measures are taken. Remote desktop software should be disabled when it is not in use and you should always opt for a provider known for taking the security of its users and customers seriously, with frequent patch updates and audits. You should also consider using a VPN with remote desktop software for an additional layer of security. 

Unfortunately, as remote desktop software provides quick access to a remote machine, cybercriminals are known for abusing these services in their scams. For example, scammers tell their victims their PC is compromised with a virus and then lure their target into downloading a remote desktop solution so they can ‘fix’ their machines for them.

You should never give remote desktop software details or access to anyone you don’t personally know and trust, and never to a cold caller.


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No, it is far easier to use remote desktop software than you may think. TeamViewer, for example, only requires a download, install, and then the exchange of keys or permissions to forge a connection between two systems. Legitimate tech support teams will often use remote desktop software to resolve problems, and it takes no more than a few minutes to launch and enable. 


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Yes. In fact, sometimes, you may be required to use a VPN with remote desktop software, such as when you are trying to access resources or systems belonging to your employer. You may also be required to use a VPN to change your location prior to launching this software. While remote desktop software builds the bridge between two devices, VPNs utilize encryption to create a more secure tunnel. 


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Other remote access software worth considering





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