How to plan for a new business technology operating model

With such dramatic transformations, it won’t be enough for tech leaders to adjust individual processes and approaches, and put them under the control of one department. Instead, business leaders need to reconsider how technology and its practitioners need to be guided, managed, controlled, and measured when they deliver value and work directly in every part of the enterprise.  

Word on the street

Another report examines the changing role of technology in today’s enterprise, and how CEOs and their leadership teams reinvent their organizations for the era of AI and beyond. This report draws from Accenture’s firsthand experience delivering AI-powered reinvention across our internal corporate functions, and for clients deploying gen AI to unlock new sources of value, innovation, and growth. We also consulted a range of academics and other transformation leaders for their insights on how future enterprises will operate in the age of gen AI. 

When viewed in aggregate, these insights point toward a new operating model for technology, one that’s mapped across the entire enterprise. This model is moving from a relatively vertical column of technology and technologists reporting to an IT department, to a new enterprise technology blueprint, with teams and individuals infused with and financed by the business.