The leadership imperative in a technology-enabled society — Balancing IQ, EQ and AQ 

Re-orienting from support to growth: Only 9% of IT leaders see their role as one that supports business growth, largely due to the traditional focus on maintaining operations. However, IT must now shift from a support function to a strategic driver of growth, aligning priorities and goals with the broader organizational strategy according to an article published in Exclaimer.

Data-driven decision making and AI integration will remain critical must-haves for IT leaders 

For IT leaders, leveraging trusted, high-quality data is essential to drive smarter decisions, enhance organizational agility and embed a data-driven culture. In this context, “sound data” means information that is accurate, complete and dependable, empowering leaders to make informed choices across business strategy, operations and technology innovation.

As AI becomes ubiquitous, IT leaders must move beyond the hype and adopt a strategic, responsible approach to its integration. Developing a clear AI strategy is no longer optional, leaders must align AI initiatives with business goals, ensure data quality and governance and focus on ethical, explainable and sustainable AI practices. Success depends on understanding data needs, measuring ROI, fostering organizational AI fluency and partnering with ethically aligned ecosystems. Ultimately, AI should be treated not as a standalone tech initiative but as a core business capability that drives value and impact.