How emerging technologies are redefining enterprise architecture

Process mining plays a crucial role in this phase. By leveraging process mining technologies, organizations can analyze how their current operations flow compared to industry benchmarks. This step reveals bottlenecks, unnecessary manual interventions and deviations from optimal paths. It offers clear, data-backed insights that can inform transformation efforts. Instead of merely replicating legacy processes in a modern system, organizations can pinpoint specific areas where AI, IoT or other emerging technologies can drive measurable improvements. This structured, evidence-based approach ensures that transformations are more than just technological upgrades; they represent true operational advancements. 

Example: When an organization from a specific industry (e.g., oil and gas, telco) looks to modernize its procure-to-pay process, it might simply transfer the existing workflow to a cloud platform without process mining. However, process mining can uncover that manual approvals and invoice matching steps are the actual sources of delay. Armed with this insight, the organization can integrate AI-based invoice recognition and automated approval routing directly into the redesigned process, resulting in faster cycle times and lower error rates. 

AI as an integral business enabler

AI is no longer an isolated innovation project on the periphery of enterprise systems. In modern architectures, AI should be deeply integrated into business processes, serving as a continuous co-worker that enhances human decision-making and streamlines repetitive tasks.