VMware Cloud Services Engagement Platform – Data, Analytics and You – VMware Cloud Community

Sick of the guesswork that comes with calculating the cost of cloud to your business? VMware Cloud Services Engagement Platform (CSEP) comes with an easy-to-understand dashboard with custom data and insights on all your VMware SaaS solutions.

With cloud adoption growing fast, customers need a clear picture of consumption to make accurate, data-driven decisions. Just as cloud providers like AWS, Azure and Google Cloud Platform provide easy access to basic business-critical reports and dashboards, VMware Cloud Services Engagement Platform (CSEP) delivers the same for VMware SaaS solutions.

CSEP brings critical data together

In the world before analytics, insights and reports, we all had to do manual calculations to tally the number of active users and work out how much we were spending on each product. It was tedious, tiring, inaccurate work – and still involved an element of guessing. People used the tools they had at hand – with no consistent, simple or reliable way to see a clear matrix in one place, review it at any given time, or share it with team members easily and securely.

As the VMware cloud services portfolio continues to grow, it’s more important than ever that we provide out-of-the-box analytics.

CSEP is the engine behind cloud transformation, providing foundational components to enable the accelerated uptake of cloud services while delivering a uniform experience. And CSEP Insights is one of the foundational components, enabling customers to see critical data in one place.

Whether you consume multiple VMware cloud services or just one, you need a reliable way of gaining complete and full visibility into how you use those services. CSEP Insights was developed with this purpose in mind – giving you an easy and intuitive way to monitor your interaction with VMware services. What’s more, it’s designed to meet your business needs by ensuring you get exactly what you need to make data-driven decisions.

Ease of use has always been CSEP’s strong point. With CSEP Insights, we take simplicity one step further, giving you out-of-the-box analytics reports that are easy to understand. No guessing, no messy calculations, no extra time spent trying to figure out cloud services usage. We eliminate the guesswork.

The data you need

With CSEP Insights, you can see how expenditure on VMware Cloud Services is trending over time, view how many active users exist in your organization at any given moment, monitor active users growth trend, view how many support tickets are open and much more – all from one convenient dashboard.

Keeping it secure

Compliance and privacy by design are at the core of every feature we deliver. CSEP’s granular and restrictive authorization model ensures that CSEP Insights is only available to authorized users. CSEP’s commitment and dedication to security comes with our SOC 2 Type 2 third party attestation.

Next steps

Keep an eye out for more blogs from CSEP on our new data and analytics products and how you can benefit from our out-of-the-box solutions.