CUBE – Cisco ASR Enterprise Trouble Shooting

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CUBE – Cisco ASR Enterprise Trouble Shooting
======> SIP – CAll Routing

Show version
Show run
Show gateway
Show sip-ua

show call active voice brief <callId|duration>
show call history voice brief <callId|calling-number|called-number|duration>
show sip-ua calls <summary|callId|calling-number|called-number|brief>
show voip fpi calls

Basic Debugs
————
debug voip ipipgw
debug voip ccapi inout
debug ccsip message
debug ccsip events
debug ccsip info

Advanced Debugs
—————
debug ccsip all

================>  SIP – DTMF
Show version
Show run
Show gateway
Show sip-ua

show call active voice <callId| duration|summary>
show call active voice brief <callId|duration>
show call history voice <callId|calling-number|called-number|duration>
show call history voice brief <callId|calling-number|called-number|duration>
show sip-ua calls <summary|callId|calling-number|called-number|brief>

show voip rtp connection
show voip fpi calls
show voip fpi stats
show platform hardware qfp active feature sbc global
show platform software sbc fp active table
show platform software sbc rp active table

For a specific call detail on FP, do
sh voip fpi calls (to get the correlator id then)
sh platform hardware qfp active feature sbc flow <correlator id>

Basic Debugs
————
debug voip ipipgw
debug voip ccapi inout
debug ccsip message
debug ccsip events
debug ccsip info

debug voip fpi default
debug voip rtp default
debug voip rtp session named-event
debug voip rtp session dtmf-relay
debug platform hardware qfp active feature sbc dbe datapath dtmf
debug platform hardware qfp active feature sbc dbe datapath event

Advanced Debugs
—————
debug ccsip all
debug voip fpi all
debug voip rtp all
debug platform hardware qfp active feature sbc dbe datapath all
debug platform hardware qfp active feature sbc dbe client all

Collection of CPP client debug outputs :
++++++++++++++++++++++++++++++++++++++++

Router#request platform software system shell FP active
Activity within this shell can jeopardize the functioning of the system.
Are you sure you want to continue? [y/n] y
….
….
[ASR:/]$ ls -l /tmp/fp/trace/cpp_cp_*
[ASR:/]$ cp /tmp/fp/trace/cpp_cp_F0-0.log /harddisk/
[ASR:/]$ exit

where :
F0 – FP 0
F1 – FP 1

=========>  Internal transcoding [ SPA-DSp]
Show version
Show run
Show gateway
Show sip-ua
Show voice dsp group all

show voip rtp connection
show voip fpi calls
show voip fpi stats
show dspfarm profile
show dspfarm dsp all
show dspfarm dsp active

show platform hard qfp ac interface if-name <Service-Engine name>
show platform hardware qfp active interface dsp global
sh platform software dsp r0 tables
sh platform software dsp f0 tables
sh platform software dsp FP active tables
sh platform hardware qfp active interface dsp stream
sh voice dsmp stream
sh dspfarm dsp stats <call-id>

Basic Debugs
————
debug voip ipipgw
debug voip ccapi inout
debug ccsip message
debug ccsip events
debug ccsip info

debug voip hpi command
debug voip hpi notification
debug voip dsmp default
debug dsp-resource-manager flex dspfarm
debug platform software dsprm all
debug platform hardware qfp active interface dsp datapath all

Advanced Debugs
—————
debug ccsip all
debug dspfarm all
debug voip hpi all
debug platform hardware qfp active feature sbc dbe datapath all
debug platform hardware qfp active feature sbc dbe client all

Collection of CPP client debug outputs :
++++++++++++++++++++++++++++++++++++++++

Router#request platform software system shell FP active
Activity within this shell can jeopardize the functioning of the system.
Are you sure you want to continue? [y/n] y
….
….
[ASR:/]$ ls -l /tmp/fp/trace/cpp_cp_*
[ASR:/]$ cp /tmp/fp/trace/cpp_cp_F0-0.log /harddisk/
[ASR:/]$ exit

where :
F0 – FP 0
F1 – FP 1

=======================  HA [ High Availability ]  INBOX

Show version
Show run
Show gateway
Show sip-ua

show redundancy
show voice high-availability summary
show voice high-availability rf-client
show voice high-availability process
show voice high-availability error

show call active voice <callId| duration|summary>
show call active voice brief <callId|duration>
show call history voice <callId|calling-number|called-number|duration>
show call history voice brief <callId|calling-number|called-number|duration>
show sip-ua calls <summary|callId|calling-number|called-number|brief>

show voip rtp connection
show voip fpi calls
show voip fpi stats
show platform hardware qfp active feature sbc global
show platform software sbc fp active table
show platform software sbc rp active table

Basic Debugs
————
debug voip ipipgw
debug voip ccapi inout
debug voice high-availability default
debug ccsip message
debug ccsip events
debug ccsip info

debug voip fpi default
debug voip rtp default
debug platform hardware qfp active feature sbc dbe datapath event

Advanced Debugs
—————
debug ccsip all
debug voip fpi all
debug voip rtp all
debug voice high-availability all
debug platform hardware qfp active feature sbc dbe datapath all
debug platform hardware qfp active feature sbc dbe client all

Collection of CPP client debug outputs :
++++++++++++++++++++++++++++++++++++++++

Router#request platform software system shell FP active
Activity within this shell can jeopardize the functioning of the system.
Are you sure you want to continue? [y/n] y
….
….
[ASR:/]$ ls -l /tmp/fp/trace/cpp_cp_*
[ASR:/]$ cp /tmp/fp/trace/cpp_cp_F0-0.log /harddisk/
[ASR:/]$ exit

where :
F0 – FP 0
F1 – FP 1

================> HA [ High Availability ]  BOX-to-BOX

Show version
Show run
Show gateway
Show sip-ua

show redundancy
show redundancy application group all
show redundancy client domain all
show redundancy application transport clients
show voice high-availability summary

show call active voice <callId| duration|summary>
show call active voice brief <callId|duration>
show call history voice <callId|calling-number|called-number|duration>
show call history voice brief <callId|calling-number|called-number|duration>
show sip-ua calls <summary|callId|calling-number|called-number|brief>

show voip rtp connection
show voip fpi calls
show voip fpi stats
show platform hardware qfp active feature sbc global
show platform software sbc fp active table
show platform software sbc rp active table

Basic Debugs
————
debug voip ipipgw
debug voip ccapi inout
debug voice high-availability default
debug ccsip message
debug ccsip events
debug ccsip info

debug redundancy application group faults
debug redundancy application group media
debug redundancy application group protocol
debug redundancy application group transport

debug voip fpi default
debug voip rtp default
debug platform hardware qfp active feature sbc dbe datapath event

Advanced Debugs
—————
debug ccsip all
debug voip fpi all
debug voip rtp all

debug redundancy application group config
debug redundancy application group faults
debug redundancy application group media
debug redundancy application group protocol
debug redundancy application group rii
debug redundancy application group transport
debug redundancy application group vp

debug platform hardware qfp active feature sbc dbe datapath all
debug platform hardware qfp active feature sbc dbe client all

Collection of CPP client debug outputs :
++++++++++++++++++++++++++++++++++++++++

Router#request platform software system shell FP active
Activity within this shell can jeopardize the functioning of the system.
Are you sure you want to continue? [y/n] y
….
….
[ASR:/]$ ls -l /tmp/fp/trace/cpp_cp_*
[ASR:/]$ cp /tmp/fp/trace/cpp_cp_F0-0.log /harddisk/
[ASR:/]$ exit

where :
F0 – FP 0
F1 – FP 1

=============> RSVP

Show version
Show run
Show gateway
Show ip rsvp request
Show ip rsvp reservation
Show call active voice brief

Basic Debugs
————
debug voip ipipgw
debug voip ccapi inout
debug ccsip message
debug ccsip events
debug ccsip info

debug ip rsvp signaling
debug ip rsvp messages
debug call rsvp-sync events
debug call rsvp-sync fun-trace

Advanced Debugs
—————
debug ccsip all
debug ip rsvp dump-messages path
debug ip rsvp dump-messages res
debug ip rsvp api