Amazon to cut down on managers to strengthen culture

“To be clear, companies need process to run effectively, and process does not equal bureaucracy, but unnecessary and excessive process or rules should be called out and extinguished,” he states. “I will read these emails and action them accordingly.”

Jassy noted that as Amazon has grown its teams quickly in recent years, and with this has meant the introduction of a lot of managers, adding more layers to the organizational structure than before. Shifting the ratio of employees to managers with enable the company’s “very smart, high judgment, inventive, delivery-focused, and missionary teammates” to “have high ownership” over the detailed work they do everyday.

Rolling back hybrid work

As part of the announcement, Jassy also wrote that Amazon will be eliminating its hybrid work and shard desk policies that have been in place over the past 15 months.