A New Era at Docker: How We’re Investing in Innovation and Customer Relationships | Docker

I recently joined Docker in January as Chief Revenue Officer. My role is responsible for the entire customer journey, from your first interaction with Docker’s sales org to post-sales support and onboarding. As I speak with customers and hear stories about their journey with Docker over the past decade, I’m often reminded of the immense trust you’ve placed in us. Whether you’ve been with us from the days of Docker Swarm or have more recently started using Docker Desktop, your partnership has been invaluable in shaping who we are today. 

I want to take a moment to personally thank you for being part of our story, especially as we continue to evolve in a rapidly changing ecosystem.

We know that change can bring challenges. Over the years, as containers became the backbone of modern software development, Docker has evolved alongside them. This evolution has not always been easy and I understand that shifts in our product offerings, changes in pricing, and recent adjustments to our subscription plans have impacted many of you. Our priority now, as it always has been, is to deliver unrivaled value to you. 

We recognize that to continue innovating and addressing the complex needs of modern developers, we must continue to invest in Docker products and our relationships with customers like you. This investment isn’t just about tools and features; it’s about creating a holistic ecosystem — a unified suite — that makes your development process more productive, secure, and manageable at an enterprise scale, while building a go-to-market organization that is equipped to support our growing customer base. 

1. To that end, we’ve redefined our strategy to focus on a deeper, more meaningful engagement with you. We’re committed to building stronger relationships, listening carefully to your feedback, and ensuring that the solutions we bring to market truly address your pain points. By focusing on your needs, we’re working to make every interaction with Docker more valuable, whether it’s through enhanced support, new features, or better licensing management. If you’d like to discuss this with me further, I’m happy to schedule time. (Reach out by email or connect with your Account Executive to set this up.)

2. Additionally, we’ve made key investments in our enterprise suite of products that surrounds Docker Desktop. We understand that the demands of modern development extend beyond the individual developer’s experience. Docker is the only container-first platform built specifically for development teams, improving developer experience and productivity while meeting the security and control needs of modern enterprises. Docker offers a comprehensive suite of enterprise-ready tools, cloud services, trusted content, and a collaborative community that helps streamline workflows and maximize development efficiency.

As we continue to invest in both vectors above, we’re excited about what lies ahead in our product roadmap. Our aim is simple: to help your teams develop with confidence, knowing that Docker is a trusted partner invested in your success. I am personally dedicated to ensuring that our roadmap reflects your needs and that our solutions empower your teams to reach their full potential.

Thank you again for your continued trust and partnership. We wouldn’t be here without you, and I look forward to what we will achieve together.

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