AI platforms driving business transformation in the UAE: insights from industry experts

In today’s fast-paced digital landscape, AI platforms are playing a pivotal role in reshaping industries and driving business transformation. As businesses across the UAE embark on their digital journeys, AI has emerged as a key enabler, streamlining operations, enhancing decision-making, and fostering innovation. In a recent fireside chat featuring leading industry experts from the tech sector, attendees gained valuable insights into how AI platforms can be leveraged to create new growth opportunities and build a sustainable future in the era of digital transformation.

One of the key themes discussed during the session was the growing importance of GenAI as a transformative tool in business operations. Alexander Knigge, Chief Digital & Technology Officer at Modon, a key speaker at the event, emphasized that “Generative AI is our priority,” highlighting the shift towards AI-powered platforms that can enhance everything from customer engagement to operational efficiency. 
As businesses continue to explore the potential of AI, the integration of generative technologies is seen as essential to remaining competitive in a rapidly evolving market. AI’s ability to generate content, automate complex tasks, and facilitate personalized interactions is reshaping how companies operate and deliver value to their customers.

Andrew Murphy, CIO at Abu Dhabi Airports, another expert at the fireside chat, underscored the importance of AI in his company’s long-term strategy. “Generative AI is very important in our journey,” he explained. “In the last few years, we opened more international offices, and as part of our five-year strategy, AI is one of our five key focus areas, with a very strong profile and significant investment.”