Trusted & Resilient Saas Data Is Essential for Successful Agentic AI Within Government Agencies

Trusted & Resilient Saas Data Is Essential for Successful Agentic AI Within Government Agencies

Government agencies are under immense pressure to modernize, both from the legislature and constituents demanding a digital-first experience. Advances in autonomous AI agents open new opportunities to leverage Software as a Service (SaaS) to improve the cost effectiveness, efficiency, and quality of government operations and services. To take full advantage of the power of agentic Artificial Intelligence (AI), agencies must satisfy their part of the SaaS shared responsibility model to properly protect their data. SaaS…

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The Next Frontier of Customer Success for Partners

The Next Frontier of Customer Success for Partners

The customer success landscape is rapidly transforming into a digital-first model, driven by the need for scalable, cost-effective practices and growing customer preference for self-serve experiences. According to TSIA’s State of Customer Success 2025 report, a strategic shift toward digital-led engagements is emerging. And, as detailed in Digital Customer Success by Nick Mehta and Kellie Capote, “the next frontier of customer success is digital”, adding that “we believe every company should now be thinking about…

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Major WordPress Plugin Flaw Exploited in Under 4 Hours

Major WordPress Plugin Flaw Exploited in Under 4 Hours

A critical vulnerability in the WordPress plugin SureTriggers has exposed thousands of websites to remote attacks, allowing unauthenticated users to create administrative accounts. SureTriggers version 1.0.78 and below are affected by the flaw, which was publicly disclosed on April 10 2025. The issue lies in how SureTriggers, a tool designed to automate workflows in WordPress, handles authorization within its REST API.  Due to improper validation of the ST-Authorization HTTP header, unauthorized users can bypass checks and gain full…

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Oliver Tuszik joins Cisco’s Executive Leadership Team as EVP, Global Sales

Oliver Tuszik joins Cisco’s Executive Leadership Team as EVP, Global Sales

Today I’m thrilled to share that Oliver Tuszik has been named Executive Vice President, Global Sales, and will join Cisco’s Executive Leadership Team, effective April 27. Since announcing Gary Steele’s departure in February and launching our search for a new Sales leader, it became clear that Oliver was the right person to step into the role as we look to support our customers and partners in the AI era and accelerate Cisco’s growth.  Oliver is…

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Windows warning: Don't delete that weird 'inetpub' folder. Already did? Here's your fix

Windows warning: Don't delete that weird 'inetpub' folder. Already did? Here's your fix

Lance Whitney / Elyse Betters Picaro / ZDNET Windows 10 and Windows 11 users who installed last week’s April Patch Tuesday updates may have noticed a strange new folder appear on their system drive, or C drive.  Also: 10 pesky Windows 11 24H2 bugs still haunting PCs despite several patches Named “inetpub,” the folder is associated with Microsoft’s IIS (Internet Information Services), a component for hosting a website on your PC.  If you do not use…

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Prodaft Offers Deal to Buy Dark Web Accounts from Hacking Forum Users

Prodaft Offers Deal to Buy Dark Web Accounts from Hacking Forum Users

Cyber threat intelligence firm Prodaft is encouraging users of the most notorious cybercrime-focused dark web forums to turn over a new leaf and sell their accounts to the good guys. In a world-first initiative called SYS, the European-based company has offered to buy vetted accounts within five key cybercrime forums, XSS, Exploit in, RAMP4U, Verified and Breachforums. “For anyone who has been involved in these activities and is now looking to turn the page, you…

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Keysight tools tackle data center deployment efficiency

Keysight tools tackle data center deployment efficiency

Test and performance measurement vendor Keysight Technologies has developed Keysight Artificial Intelligence (KAI) to identify performance inhibitors affecting large GPU deployments. It emulates workload profiles, rather than using actual resources, to pinpoint performance bottlenecks. Scaling AI data centers requires testing throughout the design and build process – every chip, cable, interconnect, switch, server, and GPU needs to be validated, Keysight says. From the physical layer through the application layer, KAI is designed to identify weak…

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OpenAI used to test its AI models for months – now it's days. Why that matters

OpenAI used to test its AI models for months – now it's days. Why that matters

Elyse Betters Picaro / ZDNET On Thursday, the Financial Times reported that OpenAI has dramatically minimized its safety testing timeline. Also: The top 20 AI tools of 2025 – and the No. 1 thing to remember when you use them Eight people who are either staff at the company or third-party testers told FT that they had “just days” to complete evaluations on new models — a process they say they would normally be given “several…

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Delivering Defence Digital Transformation: Let’s Get Ambitious

Delivering Defence Digital Transformation: Let’s Get Ambitious

Recently, the Royal United Services Institute, RUSI, launched a report analysing defence technology priorities in Poland, France, Germany, the UK, and Spain highlighting some of Europe’s most critical defence challenges. This blog dives into how nations should invest, scale and accelerate their digital defence transformation.   The RUSI report coincides with the European Commission’s White paper for European defence – Readiness 2030, which suggests significant investments in critical defence capabilities, including AI, quantum and cybersecurity. Digital technologies (such…

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Training Skillset Transfer

Training Skillset Transfer

Understanding Skills and Their Importance A skill is an individual’s ability to perform an action efficiently and effectively, providing a significant advantage in problem-solving. Skills go beyond mere knowledge, requiring: Time and effort to master Practical application in real-world scenarios Continuous refinement through experience A well-developed skill ensures that tasks are completed accurately and promptly. However, true expertise and innovation require years, sometimes decades, of dedicated practice and problem-solving. The Role of Training in Skill…

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