Türkiye’s Halkbank finds the right solution stack to perform and scale in tandem
Halkbank, founded in 1993, is one of the largest banks in Türkiye, offering corporate and retail banking, investor relations, and SME and commercial services to over 15 million customers. But during the pandemic lockdowns, customers were forced to switch to the bank’s digital channels, and mobile app users quickly soared from one million to 2.5 million. Since the pandemic, however, this increase in digital customers hasn’t been entirely smooth. The bank recognized the need to…
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