Author: Admin

It’s Social Media Day! How are you celebrating? Reposting your very first profile picture from a decade ago? Sharing your most-loved status update or the photo you’re most proud of? This year, consider commemorating the day by learning more about how to keep your information safe. Enjoy your favorite platform, but be on the lookout for scams, such as social engineering.  What is Social Engineering  Social engineering is a cybercrime common to social media sites….

The Deeper Connect Mini Decentralized VPN & Firewall Hardware provides reliable and secure network connectivity worldwide. Image: StackCommerce There are many great VPN solutions out there, and given how rampant cyber crime is these days, it’s just smart to utilize one. But most VPNs come with some drawbacks. You have to pay expensive subscription fees, they slow down your browsing and they disconnect easily among a number of other pitfalls. Wouldn’t you like a VPN…

Long before the advent of customer data platforms (CDPs), Kohl’s business model centered on collecting and cultivating customer data. “We’ve had a homegrown customer data environment for decades,” says Paul Gaffney, CTO and supply chain officer at the $19.4 billion American department store chain. “And we’re quite happy with our custom implementation.” The Milwaukee, Wis.-based retailer originally built its homegrown on-premises CDP on Netezza, creating robust customer profiles based on the chain’s large credit card…

“Everything as a service” has become quite buzzy in IT over the past few years. The concept, which for some reason bears the acronym XaaS, just means delivering all of IT’s computing services over the internet, charging for and paying per use. How is this different from “cloud”? Beats me. What XaaS really does, however, is put the final nail in the coffin of what was once an important development in IT architecture, turning it…

We’re back after a little hiatus with this week’s blog in the series in which I explore the “Top 10 List of the Challenges Cybersecurity Professionals Face,” as found in our Cybersecurity Insights Report 2022: The State of Cyber Resilience. Coming in at number two on our list: Dealing with the speed and complexity of digital transformation. During the COVID-19 crisis, digital transformation became even more critical. To describe digital transformation in economic terms means…

Security researchers have uncovered a likely state-sponsored information-stealing operation targeting SOHO workers over the past two years. Coinciding with the shift to mass remote working during the pandemic, the operation was focused on accessing corporate resources via less well-protected home routers, according to Lumen Technologies. It targeted at least scores of SOHO devices from manufacturers including Asus, Cisco, DrayTek and Netgear in mainly North America and Europe. It did this via three key stages: A first-stage…

Many organizations have become adept at collecting data at scale, but too few have mastered the art (and science) of filtering the deluge to identify insights and initiate actions that drive favorable business outcomes and increase competitive differentiation. Across industries and enterprises, data continues to explode, increasing in volume, variety, and velocity. According to IDC estimates, 64.2 zettabytes of data was created or replicated in 2020, and the amount of digital data created from 2021-2025…

A man was arrested in Los Angeles yesterday on suspicion of masterminding a multimillion-dollar investment fraud scheme that tricked over 10,000 victims. Neil Chandran, 50, of Las Vegas, was charged with three counts of wire fraud and two counts of engaging in monetary transactions in criminally derived property. He owned several technology companies marketed to investors as promising high returns as they were about to be acquired by a consortium of prominent business figures, according…

Ways to address and curtail the alarming and increasingly irreversible effects of carbon dioxide emissions are becoming more central to organizational growth, reputation, and culture. At the same time, data centers, technology churn, and all other forms of digitalization are driving electricity consumption, so the pressure on companies to act to reduce their climate footprint is increasing. To help mitigate these trends, the EU is preparing stricter reports for EU companies, and those in accordance…

Do you know why your customers are getting in touch? Disruptive technologies have made it easier to anticipate customer intent. For example, data-driven AI chatbots can pick off the easier customer queries, while IVR (Interactive Voice response) can automate the process of directing customers to the right people. However, chatbots and virtual assistants can only do so much. The pressure is on your agents to get it right when dealing with customers’ complex needs. Customer…