How Cisco Partners Are Scaling Customer Success

How Cisco Partners Are Scaling Customer Success

I recently read J. B. Woods new book, Digital Hesitation, which explores the challenges B2B tech companies have faced in reaching digital’s full potential to make the customer experience easier and more enjoyable. Considering the many ways Cisco is working to bring partners along in our own transformation, the book got me thinking about partner maturity levels around digital and Customer Success. To get some perspective on where we are, I recently sat down with…

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How to optimize hybrid cloud resources in an unpredictable, always-on digital world

How to optimize hybrid cloud resources in an unpredictable, always-on digital world

Today’s always-on digital world is driving the need for more digital infrastructure platforms and digital transformation. This is key to providing exceptional customer experiences, scaling growth, and remaining competitive. Conscia, a major European IT specialist in networking, cyber security, and cloud, is leading the way for businesses that are transforming their infrastructures to meet this challenge. We sat down with Jeffrey den Oudsten, Chief Technology Officer at Conscia Netherlands, to get his insights and perspectives…

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Clearview AI fined over $8 million for data privacy violation

Clearview AI fined over  million for data privacy violation

<!– Clearview AI fined over $8 million for data privacy violation | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more….

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Ryan Pisarik joins Kroll as Managing Director, Forensic Investigations and Intelligence

Ryan Pisarik joins Kroll as Managing Director, Forensic Investigations and Intelligence

<!– Ryan Pisarik joins Kroll as Managing Director, Forensic Investigations and Intelligence | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn…

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Speek! is a new encrypted chat service that uses Tor to offer secure communication

Speek! is a new encrypted chat service that uses Tor to offer secure communication

If you’re looking for an encrypted chat service for nearly any platform, Jack Wallen believes Speek! might be just what you need. Image: Thapana_Studio/Adobe Stock Is your communication safe? Are you certain? Does the tool you use encrypt and anonymize your discussion and offer self-destructive chats, not require signup, not use metadata, run without a centralized server and add private file sharing? Chances are pretty slim that the service you use can’t match those privacy …

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82% of CIOs believe their software supply chains are vulnerable

82% of CIOs believe their software supply chains are vulnerable

<!– 82% of CIOs believe their software supply chains are vulnerable | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more….

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The value of cyber insurance for small businesses

The value of cyber insurance for small businesses

<!– The value of cyber insurance for small businesses | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more. This…

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Compromised academic credentials available on cybercriminal platforms

Compromised academic credentials available on cybercriminal platforms

Academic partners of identified American colleges and universities are being warned that their credentials are being sold or sometimes even provided for free on criminal marketplaces and forums. Read more about how to protect yourself from this threat. Image: Mr Doomits/Adobe Stock A new report from the FBI raises warnings about a credential theft threat targeting academic partners of identified US colleges and universities. The constant credential theft threat The first goal for these attacks…

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Network Transformation with SDN and 5G

Network Transformation with SDN and 5G

A key enabling technology for the next stage of enterprise data networking is Software Defined Networking (SDN). Standards-based and vendor-neutral, this emerging open architecture is dynamic, manageable, cost-effective, and adaptable. As recent global disruptions to business operations have made abundantly clear, enterprise customers need easier-to-configure, -provision, and -maintain enterprise networks (WAN, LAN, and emerging edge networks).  Cataloging the pain points Existing enterprise data networks share a number of challenges: Lack of automated manageability: Enterprises face…

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A Modern Mainframe for the Digital Age

A Modern Mainframe for the Digital Age

The mainframe is sometimes often pigeonholed as being an old, dying platform. If that’s true, then how do you explain the fact that mainframes process 90% of the world’s credit card payments and more daily transactions than Google search? Or that two-thirds of Fortune 100 companies use the mainframe as their core platform, along with 45 of the top 50 banks, four of the top five airlines, and seven of the top 10 retailers? Or…

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