Author: Admin

Chatbots are a rising support model. With the advent of artificial intelligence and machine learning, chatbots can often provide resolutions to issues faster and more accurately than human support agents. According to Business Insider, 40% of internet users worldwide prefer interacting with chatbots instead of human agents virtually. By 2024, Insider Intelligence predicts that spending on chatbots worldwide for consumer retail alone will reach $142 billion—compared to $2.8 billion in 2019.  It is now common to…

In my previous post, I discussed the problem of spurious correlations. Today, we’ll explore how AI can fall prey to spurious correlations in the context of networking and how automation can help overcoming these limitations. In the example we used in Part 1 of this series, we were in a train station, looking at the number of passengers on a platform (process A) and the arrival of a train (process B): Deep learning algorithms (or…

IoT Management at scale Cisco DNA Spaces IoT Services provides tools to manage a myriad of IoT devices easily. However, the management of these IoT devices was still a manual operation. Each IoT device had to be individually onboarded and configured. If there was an error, it needed to be manually reconfigured. This becomes cumbersome as the number of managed devices increases. Furthermore, manual maintenance for a large number of managed devices is equally taxing….

Powered by the best Cisco technologies (Catalyst, Meraki, Webex, Cisco DNA Spaces), Smart Workspaces will transform the employee experience forever. Never since the Industrial Revolution have we seen such a seismic shift in the very definition of ‘going to work’. Commuting to work will need to be justified by workplaces that are more safe, productive, and favorable than remote working. Not the other way around.  The pandemic dramatically accelerated the evolution of digital technologies and…