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Employees do their own performance troubleshooting, with ThousandEyes – Cisco Blogs
In collaboration with Dean Sanders and Brian Hollenbeck Part 1 of a 2-part series When the Cisco global workforce went home to work in March 2020, we on the IT team suddenly had less visibility into the user experience. We couldn’t see anything from the laptop in the employee’s home to the Cisco network. So, if someone reported that Webex video kept freezing, for instance, it was hard to tell whether the problem came from…
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