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The Future of CX – 5 things insurance providers must do to keep up – Cisco Blogs
Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade CPaaS platform to Cisco’s industry-leading collaboration and contact center solution portfolio. The Cisco Financial Services team welcomes imimobile’s Jay Patel – VP & CEO of imimobile as our guest blogger this week. Last year undoubtedly created challenges for businesses across all industries, forcing many to accelerate digital transformation initiatives in order to communicate with customers digitally at scale during a period of lockdowns…
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