The Future of CX – 5 things insurance providers must do to keep up – Cisco Blogs

The Future of CX – 5 things insurance providers must do to keep up – Cisco Blogs

Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade CPaaS platform to Cisco’s industry-leading collaboration and contact center solution portfolio. The Cisco Financial Services team welcomes imimobile’s Jay Patel – VP & CEO of imimobile as our guest blogger this week. Last year undoubtedly created challenges for businesses across all industries, forcing many to accelerate digital transformation initiatives in order to communicate with customers digitally at scale during a period of lockdowns…

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REvil Claims Responsibility for Invenergy Hack

REvil Claims Responsibility for Invenergy Hack

Ransomware group REvil has claimed responsibility for a recent cyber-attack on a multinational renewable energy company based in the United States. Invenergy LLC, which is headquartered in Chicago, launched an investigation after unauthorized activity was detected on some of its systems. In a statement issued on Friday, the company said: “At no time were Invenergy’s operations impacted and no data was encrypted.”  Invenergy added that it was complying with data breach disclosure regulations and that it “has…

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Why employees need counterespionage training

Why employees need counterespionage training

Two experts are concerned that employees are no match for nation-state spy services tasked with obtaining a company’s vital intellectual property. Image: Yuichiro Chino/Moment/Getty Images Companies—large and small—need to be aware of espionage threats. If that seems a bit overboard, consider the dramatic increase in the number of incidents related to geopolitical cybercrime. “Many authoritarian governments are doing everything they can, including using their spy services, to build successful businesses and grow their economies,” explained…

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Biden Opposes Conditional Handover of Cyber-criminals

Biden Opposes Conditional Handover of Cyber-criminals

The possibility of a deal allowing for the conditional handover of cyber-criminals between the United States and Russia has been extinguished by American president Joseph Biden.  Russian president Vladimir Putin said on June 13 that he would be willing to make an arrangement with the United States whereby the two countries would exchange cyber-criminals in accordance with agreed-upon  conditions.  Putin, who is due to meet with Biden at a bilateral summit in Geneva on June…

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Building Secure, Resilient IT to Move Your Business Forward – Cisco Blogs

Building Secure, Resilient IT to Move Your Business Forward – Cisco Blogs

In today’s fast-changing world, organizations must focus on IT security and resiliency to protect against cyberthreats and remain competitive as they evolve their technology for digital transformation. According to a report from ZDNet, there’s been a 400% increase in attacks on remote workers and a whopping 600% rise in cloud cyberattacks alone since 2020.[1] The call for stronger IT security and resiliency is loud and clear, and Cisco Customer Experience (CX) is ready to answer….

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SOAR Is an Architecture, Not a Product | Anomali

SOAR Is an Architecture, Not a Product | Anomali

Over the past several years, the rising star of security orchestration, automation, and response (SOAR) tools keeps climbing higher. As organizations struggle to handle the crush of alerts surging out of their security controls with not enough cybersecurity professionals to manage the work, SOAR products promise to bring some sanity to the process. The promise is that SOAR platforms can help security operations teams to sail through the massive volume of alerts they face and…

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McAfee a Leader in The Forrester Wave™ Unstructured Data Security Platforms | McAfee Blogs

McAfee a Leader in The Forrester Wave™ Unstructured Data Security Platforms | McAfee Blogs

The mass migration of employees working from home in the last 14 months has accelerated the digital transformation of businesses.  Cloud applications are no longer a “nice to have,” they are now essential to ensure that businesses survive.  This introduces new security challenges in being able to locate and control sensitive data across all the potential exfiltration vectors regardless of whether they are in the cloud; on premise via managed or unmanaged machines.  Attempting to…

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Finding Success at Each Stage of Your Threat Intelligence Journey | McAfee Blogs

Finding Success at Each Stage of Your Threat Intelligence Journey | McAfee Blogs

Every week it seems there’s another enormous breach in the media spotlight. The attackers may be state-sponsored groups with extensive resources launching novel forms of ransomware. Where does your organization stand on its readiness and engagement versus this type of advanced persistent threat? More importantly, where does it want to go? We believe that the way your organization uses threat intelligence is a significant difference maker in the success of your cybersecurity program. Just as…

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Ransomware is the biggest threat, says GCHQ cybersecurity chief

Ransomware is the biggest threat, says GCHQ cybersecurity chief

The head of the UK’s National Cyber Security Centre has warned that ransomware has become the biggest threat to British people and businesses. In a speech being given today by Lindy Cameron, chief executive of the NCSC, to the RUSI think tank, she highlights the need for ransomware problem to be taken seriously, and warns of the “cumulative effect” if society fails to properly deal with the rising threat. Cameron says that although state-sponsored cyber…

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Meet Adeola Ayorinde Ogunkola from Cisco’s customer advocacy community – Cisco Blogs

Meet Adeola Ayorinde Ogunkola from Cisco’s customer advocacy community – Cisco Blogs

Our customers are the heart and soul of everything we do at Cisco and each one of them has an interesting story to tell! Our new Q&A series allows us to shine a spotlight on some of our most passionate customer advocates in The Global Gateway community as we learn more about their stories and backgrounds. You may be wondering: What is The Global Gateway? It’s a community for Cisco customers where they can build…

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