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Three CX-defining ways that banks can protect and build trust with customers – Cisco Blogs
Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade CPaaS platform to Cisco’s industry-leading collaboration and contact center solution portfolio. The Cisco Financial Services team welcomes imimobile’s Alex Cambell, SVP Sales at imimobile, as our guest blogger this week. Changing consumer behavior and digital disruptors within the banking industry have redefined how we interact with financial service providers. We can now open new accounts, get approved for credit, transfer money to others and…
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