- The best note-taking tablets of 2025: Expert tested and reviewed
- This silent air purifier keeps my home free of smoke, odors and allergens
- I tested an ink pen that records your handwriting and makes a digital copy. Spoiler: It works
- Explore network programmability with the DevNet XRd Sandbox
- VMware Product Release Tracker (vTracker)
Transforming Service Management with ESM
In many organizations, the principles of IT Service Management (ITSM) have transformed how IT departments handle requests, manage resources and improve efficiency despite budget and resource challenges. But why stop at IT? The rise of digital transformation has necessitated a new service management approach. Enterprise Service Management (ESM) creates a more holistic, enterprise-wide approach to service management and breaks down the silos of traditional service management. With ESM, IT departments become critical business enablers, working…
Read More