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9 principles to improve IT supplier relationship management
8. Ensure resource continuity One of the most common issues with IT supplier relationships and other partnerships is a lack of resource continuity, particularly when key individuals involved change. After all, with IT’s high turnover rate, personnel changes are inevitable in any supplier partnership. Provisions that ensure resource continuity, particularly regarding key personnel, will keep work flowing smoothly. “People will inevitably change over the course of your relationship with a supplier,” says George Nellist, director…
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