Basis Technologies launches Klario to help automate SAP change management

How it works

Customers enter their requirements into the product in plain English, and the product will come back with questions to clarify the request, said Apostolakis. Once the user agrees on its understanding, Klario identifies options for the change from the data pool and presents them to the user.

“The system at no point makes its own decisions without the user having actually validated the next action,” Apostolakis said. “This is key, because one of the big problems with AI is trust, and rightly so.”

Once the options are identified, the user can ask Klario questions, do further research, or query the database again. When they are satisfied with the selected option, the system does a quick check of its feasibility at a high level, checking that the customer’s implementation is, for example, on the right release of SAP, and that the necessary skills are likely to be in-house. It flags any gaps to be considered in the planning. Then the user can select “Create blueprints,” which will generate the project tasks and other necessary items in Cloud ALM.