BACD

Note: in some IOS 12.4 (13)T the service is embedded and does not need to be defined the path in flash and etc . in this you can directly call the service as below is the example of configuration ! ! application service app-b-acd-aa param voice-mail 4220 paramspace english index 1 param max-time-call-retry 60 param service-name app-b-acd param number-of-hunt-grps 2 paramspace english language en param handoff-string app-b-acd-aa param dial-by-extension-option 3 param max-time-vm-retry 2 paramspace english…