Backup & Restore

How to Identify an Unexpected Shutdown of a CUCM, UC, UCCX, CER, or Cisco Prime Server

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Introduction This document describes how to identify an unexpected shutdown of a Cisco Unified Communications Manager (CallManager) (CUCM), Cisco Unity Connection (UC), Cisco Unified Contact Center Express (UCCX), Cisco Emergency Responder (CER), Cisco Prime, or any application that runs on top of Cisco’s customized Voice Operating System (VOS). If the server experiences an unexpected shutdown, the file system consistency cannot be guaranteed. Files might be removed unexpectedly, ownership of file permissions might be changed, or the contents of files might…

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Cisco CUCM : Troubleshoot Backup Issue

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Hi Guys , I found below link useful when troubleshooting CUPS backup issues, Original Link # https://bsoftbangalore.wordpress.com/2012/06/14/cisco-cucm-7-x8-x-troubleshoot-backup-issue/ Cisco Unified Communications Manager backups are not running as scheduled. All Disaster Recovery Framework (DRF) services are down, and no new devices, schedules, or statuses can be viewed from the DRF console. Also, when you access the DRF admin pages, this error message is received: Status: Local Agent is not responding. This may be due to Master or…

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