Cisco Bug: CSCur40004 – Need to support Multicast Music on Hold for Jabber clients

Last Modified https://tools.cisco.com/bugsearch/bug/CSCur40004/?referring_site=bugquickviewclick Aug 21, 2015 Product Cisco Jabber for Windows Known Affected Releases 10.0(0) 10.5(2) 10.6(1) 11.0 9.0(6) 9.1(5) 9.2(7) 9.3(0) 9.6(3) 9.7(5) Description (partial) Symptom: Jabber clients do not support Multi cast MOH (MMOH) Conditions: MMOH is setup on the MRGLs used by Jabber Workaround: Use Unicast MOH for Jabber clients. Further Problem Description: This is an enhancement request.

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Cisco Unified Personal Communicator v8.5.4 login issue

Cisco Unified Personal Communicator v8.5.4 login issue I just love Presence and CUPC, and I dont care what people say about LYNC or MSOC. We run Presence 8.5.3 in a LAB environment and I encountered an issue where I could not log into my CUPC.  At the end, the fix was fairly simple, but some one once told me; “it is the journey that counts!”   Basically what I got after I configured CUPS is…

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Using SRV records for redundancy and server discovery in Presence, Jabber and CUCM

Using SRV records for redundancy and server discovery in Presence, Jabber and CUCM As most of the time, I stumbled across this topic, and I was really thinking about posting something about UCCX again, but things change dont they. Especially when working on tightly scoped, well documented and designed implementation, ;-). I have never really given the possibilities of using SRV records much thought, so most of this post is a bit of research for…

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CUPS high availability

CUPS high availability  Presence high availability, a feature that is quite easy to enable, so why not use it if you run a multi-node environment. This is a quick post on how to enable it and what it does, based on CUPS version 8.6.4. Cisco Unified Presence supports High Availability at a subcluster level. Both nodes in the subcluster must be running the same version of Cisco Unified Presence 8.x software for High Availability to work. This means that…

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