Cisco Finesse

Secondary Finesse not come IN SERVICE after fresh installation / upgrade CSCur00799 Description Symptom: After installation of second Finesse server(Secondary), Finesse does not come into serviceConditions: The pass phrase file is missing and this prevents Finesse from connecting to Openfire Cisco Finesse not switching from Primary UCCX to backup UCCX Subscriber , when the primary is down it should automatically switch to secondary and when primary is up it should automatically switch to primary without…