Cisco Pre-Sales Smartnet Services

About the Cisco Device Coverage Checker The Cisco Device Coverage Checker tool allows you to determine the current contract status of your Cisco devices. After entering valid serial numbers, the coverage status of each item is checked. Devices found to be covered by an active service contract are indicated by a checkmark icon () in the Covered column. You must have a valid Cisco.com account to use Cisco Device Coverage Checker. If you do not have…

UCSS and ESW and SMARTnet Services Contracts SMARTnet – purchased on hardware e.g. MCS servers or IOS gateways   Essential Software support  (ESW) – is SMARTnet equivalent for software.  It gets you TAC support, minor bug updates, collateral and software advisor and case collection. ESW does not provide major upgrades. Available in 1yr, 3yr and 5yr.  In the old days this was the “SAS” part of “SASU”. It is strongly recommended that ESW contract term…