NETWORKING

On May 12, the Biden Administration published the “Executive Order on Improving the Nation’s Cybersecurity.” This directive recognizes that many malicious actors and operations are confronting the U.S. government in the digital space today. It’s this reality that requires the U.S. government to focus on strengthening its defensive capabilities in a big way. “Incremental improvements will not give us the security we need,” notes the Executive Order. “[I]nstead, the Federal Government needs to make bold…

Let’s talk about training for a minute.  From a partner perspective, growing your business means enhancing the skills, knowledge and talent of your people. From an operational perspective, productivity and performance are key factors to increasing effectiveness.  Ready access to information to help you prepare for changes in offers, policies, processes and capabilities translates into being more prepared to serve your customers. Cisco’s Partner Operational Readiness (The Hub), is fully geared to supporting our Partners…

It was a packed virtual RSA Conference this year. Although I missed being in San Francisco’s Moscone center, visiting booths and chatting with industry peers, the virtual experience did have one key benefit in my opinion – the on-demand replays of the sessions. I was able to watch all the sessions that I wanted to without having to rush across the floors of the Moscone center. Resilience was the key theme this year at RSAC…

In the latest episode of the Security Stories podcast, we welcome three leaders from Cisco Talos for a discussion on mental health, stress and burnout. Check it out on your podcast platform of choice, available via the Security Stories webpage.  Joining myself, Ben Nahoney and Sana Yousef, are Matt Watchinski, Vice President of Talos, Matt Olney, Talos’ Head of Threat Intelligence and Interdiction, and Mitch Neff, who leads Talos’ communication strategy and hosts the Beers with…

Co-Author: Dr. Brad Crammond, Lead – Research & Insight, RMIT-Cisco Health Transformation Lab At the beginning of 2020, as the world was only just learning of the existence of COVID-19, there existed no vaccine for anything that looked anything like a coronavirus. However close humanity had come to such a vaccine during the SARS outbreak in 2001, efforts had been shelved when traditional infectious disease control measures were sufficient to stop the disease spreading. Barely 12 months…

And… by popular demand (not really) we are back! I know it’s been a long time since my last post, but this last year has been really challenging for everyone, including me. Hopefully things are slowly getting back to normal and our minds will gradually also be able to readapt and focus again on the things that excited us. A foundational block for network operations, AI, and natural language processing In these months I’ve received…

Hybrid Cloud Strategies A few years ago, when the contact center industry started talking about cloud being the inevitable next step in the evolution of the contact centers, there were some specific benefits which fueled that trend, such as faster delivery of innovation and updates. Though the benefits of cloud-based software delivery are great, many on-premises contact center enterprise customers are not yet ready to migrate their contact center investments to a public cloud solution…

Resilience has been in high demand over the last year. Whether it was individuals trying to remain healthy, families working to stay strong in the face of massive change, or companies fighting to survive in a completely different business environment, everyone was challenged. Amidst this chaos, cybersecurity was of course tested as well, as droves of employees began working from home and attackers swooped in to take advantage of that migration. In fact, the entire…

Spring is a time for renewal, growth and expansion. As we witness the landscape transform from brown to green and blossom into color, we realize that change is all around us. And although we can explore ways to transform ourselves and our Cisco practice anytime during the year, Spring just feels like the best time—a time to take action and create change. By now, you’ve likely heard success stories about Cisco Partners that have already…

How do you know #LoveWhereYouWork is more than a saying? For me, there’s lots of reasons – but less than three weeks before the arrival of my firstborn, my team in Customer Experience showed that in a way unlike any other. During an all hands meeting, it was announced that a member of our leadership was at someone’s door with a surprise. Everyone was shocked, and immediately the team’s expressions shifted as a few asked,…