When It Comes To Operational Maturity, What Sets Leaders Apart? – Cisco Blogs
Ask 50 CXOs what the key to business success is, and you’ll likely get 50 different answers. But according to a Cisco-commissioned study by Forrester Consulting, success has a lot to do with how you answer this question: How adaptable, resilient, and agile are your operations? Or, to use Forrester’s term, how mature are your operations? Mature operations lean heavily into automation. Advanced automation is inextricably linked to an organization’s ability to be agile, collaborative,…
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