- Spotlight On: U.S. Bank, a New Principal Participating Organization
- Cisco IT deploys AI-ready data center in weeks, while scaling for the future
- Observe links end-user experience with back-end troubleshooting
- 95% of Data Breaches Tied to Human Error in 2024
- How AI dramatically boosts efficiency of B2B order processing
Improving User and Machine Experiences Using Automated Incident Detection
By Tim Vanevenhoven, Director of Business Development and Strategic Partnerships. As customers return to stores, restaurants, and public venues, companies are increasingly leveraging mobile point-of-service tools to acquire and retain customers and run back-office operations. Whether it’s a mobile point-of-sale terminal, a portable receipt printer, or a wireless inventory barcode scanner, the business-critical roles played by these devices requires always-on network access and always-up application performance. Standard IT troubleshooting and diagnostic tools examine segments of…
Read More