NETWORKING

“Work From Home !” Said the News Today! Every week, the location in which I work could be different. The daily news reports the national governments and local authorities latest pandemic recommendations which dictate the new schedule of my working day – home or office. The question that has created #NewNormal! About 4 weeks ago, I was able to experience working from the office for the first time in months. It had been a much-awaited…

Co-authored with Dani Schrakamp As 2020 comes to a close – and we all breathe a sigh of relief at that – a lingering question remains. What will be the full scope of impact that the coronavirus pandemic plays on our lives and our societies? People everywhere are concerned with the uncertainty of their future, from wellness, job security, and education, to financial stability, personal relationships, and public trust.  Prior to the onslaught of events…

2020 will likely be remembered as the year that pushed enterprises over the digitization tipping point. In just a few months, enterprises have had to transform how their employees work, how they serve their customers, and in some cases, they have had to also pivot to a new business model. Knowledge workers are now working from anywhere, contact center agents are taking customer calls from their home, patients are electing to visit their physician virtually,…

I recently shared the top 10 reasons why I’m excited about WebexOne. #1 on my list was the all-new Webex. And now we’re just 5 days away from showing you some of the latest investments, innovations, and features that make Webex better than ever before! From hybrid solutions that make work better and easier, to why new devices that work seamlessly with Webex, you’ll see the magic that comes from building a platform that delivers…

Learning from the past What a year it’s been for networking…seems like a bit of an understatement.  It was truly the pop quiz that tested how well our networks could respond to the dynamic needs of the business.   For some, maybe it was smooth sailing and the pandemic proved that your networking investments over the past couple years really paid off.  For others, possibly your network itself held up, but it wasn’t delivering the…

Cisco is honored to win the CRN 2020 Tech Innovators Award for Cisco Secure Access Edge (SASE). This is truly an endorsement to our world class engineering and product management teams in delivering our SASE offer for secured network connectivity at optimized cost with predictable digital experience to any endpoint over any WAN consuming any cloud workload or SaaS.   Why SASE and Why Now? The big disruption is the main stream adoption of enterprise…

Editor’s note: To learn more about securing the manufacturing cell, check out the latest episode of our Manufacturing Leader’s podcast, available now. Take a listen below or listen on our site. A growing problem As we’ve been seeing in many headlines and articles, there is a clear awareness that the manufacturing floor is under attack. There’s a great debate on the tools and methods that should be used in order to protect the manufacturing processes…

One of my favorite sayings from a dear friend of mine is “walk a mile in someone else’s shoes – that way you can begin to understand their experience.” Most of us have heard a simpler version of this idiom, but I think it’s especially poignant today, International Day of Persons with Disabilities – a day to not only increase awareness of what people with disabilities experience, but to honor their experiences and achievements. One…

Since the launch of Business Critical Services (BCS) 3.0 earlier this year, Cisco has continued to expand and enhance the value and monetization of the offer for partners. For example, Cisco has been working closely with partners to build a lifecycle practice that extends their own services on top of BCS 3.0 and creating joint BCS customer opportunities. While I’ve blogged about this initiative in previous posts (A New Paradigm for our Partners with Business…

I’ve always been passionate about building better customer experiences and transforming the relationship between suppliers and customers has been at the heart of the last 20 years of my career. The advent of Cloud and “As a Service” offerings has put Customer Experience (CX) firmly on the map and raised the expectations that customers have of their vendors. And rightly so. With customers no longer being locked into long-term contracts or having to commit to…