Celonis offers process transparency across company boundaries

This also benefits security, Haug said, because as a partner you can query the data, but it is not exported. In addition, you can go into the system and specify that you no longer want to share a certain type of information, which then also applies to historical information.

Of course, Celonis could not avoid the topic of artificial intelligence and genAI in particular at its company event. It unveiled AgentC, a suite of AI tools, integrations, and partnerships that allow users to build AI agents themselves or leverage AI agents pre-configured by partners. Celonis’ process intelligence provides the data and relevant business context to improve processes across systems, departments, and organizations.

The first platform integrations include Microsoft Copilot Studio, IBM watsonx Orchestrate, Amazon Bedrock Agents and open-source development environments such as CrewAI. For example, Celonis’ cooperation with Microsoft Copilot Studio enables customers to develop AI agents for specific use cases, with which users can then interact via Microsoft programs they use every day, such as Microsoft Teams.