Cisco Unity Connection Ver 11 – Trouble Shooting for Virtual Memory 95% utilization:

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Cisco Unity Connection Ver 11  – Trouble Shooting for Virtual Memory 95% utilization:

1-  To solve , I increased the VM Ram from 4 GB to 8GB

2- Checked the Unity Connection DB replication

3- Checked and restarted the Cisco TOMcAT Service as it was using most of the memory resources

4-Restarted the unity connection Servers , After restarting Virtual memory Utilization went to normal 69%.

Below Commands used to diagnose:
admin:utils diagnose test
file view activelog /syslog/messages
utils os secure status
utils dbreplication runtimestate
utils remote_account status
show status
show process using-most cpu
show process using-most memory
utils core active list
show perf query class Memory
utils ntp status
utils os secure permissive

Get the VSV files and use them in windows performance monitoring to view the RAM Performance history. ( upload to SFTP server )

file list activelog /cm/log/ris/csv/
file get activelog /cm/log/ris/csv/PerfMon_192.24.97.13_08_10_2016*

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Below commands Can be Used by TACENG Account only
!
show cuc cluster status

su – informix
-bash-4.1$ source /opt/cisco/connection/lib/replication.profile
-bash-4.1$ source /opt/cisco/connection/lib/connection.profile
-bash-4.1$ cdr list serv