CUE Integration with CME and CUCM

Posted on by Admin

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<<<<< CUE with UCM

As per Cisco live configuration Recommendations

!
dial-peer voice 3850 voip
destination-pattern 3850
session protocol sip2
session target ipv4:177.1.250.254
dtmf-relay rtp-nte
codec g711ulaw
no vad
!

Note: for cue make sure there is no vad cmd in the dial-peer and codec g711 otherwise it will not accept the call and check the dtmf when using with rtp-nte when ucm integration

===================
Basic CUCME/CUE CLI

!
telephony service
voicemail 1120
web admin system name cisco password cisco
dn-webedit
mwi relay
!

sip-ua
mwi-server ipv4:10.1.1.1 expores 3600 port 5060 transport udp unsolicited

!
ephone-dn 1
number 2001
description XXXX
call-forward busy1120
call-forward noan 1120 timeout 20
mwi sip
!

MWI Example <if you are using DNs for MWI>
!
ephone-dn 50
number 8000…. secondary 8001….
mwi on-off
!

=====================

CUE Config Examples Examples

===> User creation in unity express

user Asad  create
user Asad  phonenumber 3384
!
voicemail mailbox owner “Asad” size 3000
no tut
enable
gretting standard
end mailbox
!

CUE #username Asad pin 12345
CUE # username Hassan pin 12345

Note: Pins are creates in enable mode not config mode

!

===> MWI Example

ccn application ciscomwiapplication
enabled
max ses 8
parameter “strMWI_OFF_DN” “8001”
parameter “strMWI_ON_DN” “8000”
end application

!

===> voicemail configuration for SIP System with CME
!
ccn application voicemail
!
ccn subsystem sip
gateway address “10.1.1.10”
end subsytem
!
ccn trigger sip phonenumber 5000
application ” voicemail”
enabled
max sess 8
end trigger

!

===> CUM with CME jtapi

!
!
ccn subsytem jtapi
ccm-manager address 10.1.1.10 10.1.1.11
ctiport 1858 1859 1860 1861
ccm-manager username jtapi password Cisco123
!
!
!
–> voicemail trigger
!
!
ccn trigger jtapi phonenumber 3850
application voicemail
max session 2
enabled
exit
!
!
ccn application voicemail
max session
enabled
exit
!
!

Note: After the unity integration with the call manager you have to restart the CUE otherwise it will give you a fast busy tone when you dial the voice mail number

show ccm trigger

show ccn subsystem jtapi

 show users

show voicemail detail

show user detail username Asad

Note: After the unity integration with the call manager you have to restart the CUE otherwise it will give you a fat busy tone when you dial the voicemail number