Delta Airlines to ‘rethink Microsoft’ in wake of CrowdStrike outage

That “half a billion dollars in five days” includes “lost revenue, but also tens of millions of dollars a day in compensation and hotel costs” for passengers whose flights had been cancelled, he said.  

“We have no other choice,” Bastian said of the need to sue for damages. “They haven’t offered anything — free consulting advice to help us.”

Bastian contextualized Delta’s IT environment as “by far the heaviest in the industry with both Microsoft and CrowdStrike,” and said Delta invests “hundreds of millions of dollars in redundancy.”