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Musk’s plan to replace government workers with AI could create chaos
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“These aren’t hypothetical scenarios — they’re the inevitable result of treating government service as merely a data-processing problem,” says Piscione, author of the new book Employment Is Dead: How Disruptive Technologies Are Revolutionizing the Way We Work.
Some replacements now possible
Right now, AI can replace some data processing, compliance checking, and customer service roles, says Manuj Aggarwal, founder and CIO at TetraNoodle Technologies, a digital transformation company focused on AI and other emerging technologies.
However, there are many other types of jobs in government. “Government work isn’t just about efficiency. It’s about understanding people, making judgment calls, and building trust,” he says. “AI can process data, but it can’t empathize, negotiate, or truly connect with citizens.”