NetSuite adds more Text Enhance gen AI capabilities

In the supply chain domain, Text Enhance can now help enterprise teams create support tickets for warehouse management issues and shipment summaries that describe the movement of goods; create supply chain snapshots and update supply chain snapshot simulations; and create project tasks and task assignments to accelerate project data entry, tracking, and reporting.

With the update to Text Enhance, sales and marketing teams can now create quotes and summarize sales events to enable more consistent engagements, and use assisted authoring for lead-generation communications to ensure consistency in tone and structure and to help create targeted messaging.

In human resources and customer support, new uses include assisted authoring of job descriptions and requisitions, employee goals, summaries of employee performance,  and helping enterprises maintain accurate customer cases and issue records by summarizing customer events, root causes, and resolution.

The company has not said when the updates to Text Enhance will become available.

New connectors for analytics warehouse, POS offering

NetSuite has also added two new connectors to its analytics warehouse and POS offering.

The first, NetSuite Analytics Warehouse Multi-Instance Connector, enables enterprises to consolidate data from multiple NetSuite instances into a single NetSuite Analytics Warehouse environment. This not only improves the speed and accuracy of insights but also helps enterprises reduce costs, the company said.