Oman: 72 % average performance of Government entities in achieving digital transformation goals

His Excellency Dr Ali bin Amer Al-Shidhani, Undersecretary of the Ministry of Transport, Communications, and Information Technology (for Communications and Information Technology) and Chairman of the Technical Committee for the Government Digital Transformation Programme 2021-2025, explained the significant factors driving Oman’s strategic shift towards digital transformation. He pointed to improved governance, policy development, national guidance frameworks, and dedicated controls and standards for digital transformation. He emphasised the readiness of targeted Government Entities to embrace digital environments, leadership awareness of the importance of digital transformation and institutional change management, and the Ministry’s role in providing oversight, support, and guidance across various areas such as planning, tendering processes, empowerment for digital transformation project management and implementation, and financial support to accelerate project delivery.

The year 2024 marks a pivotal period in Oman’s journey towards digital transformation, as the government sets ambitious targets to accelerate its Vision 2040 objectives. Central to these targets is the enhancement of digital infrastructure, focusing on expanding high-speed internet access nationwide through the continued rollout of 5G technology. This will provide a critical backbone for the deployment of advanced digital services and facilitate broader adoption of digital tools across various sectors.

A significant emphasis is placed on the integration of digital technologies in public services. The Omani government aims to digitize a substantial portion of its administrative processes, making them more efficient, transparent, and accessible to citizens. This includes the implementation of e-government services, which will streamline interactions between the government and the public, reducing bureaucratic hurdles and improving service delivery