“We're Renovating!” Mission Improbable: The Office Adventure

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“We're Renovating!” Mission Improbable: The Office Adventure

“Office closed for renovations.” For someone who actually enjoys coming to the office (Yes, even on Fridays!), this could have been my villain origin story. But instead, I decided to turn this challenge into a secret mission across Germany. Instead of my usual role of Collaboration Account Executive, where I specialize in customer engagement and live demonstrations of our world-class collaboration solutions, I went “undercover” at Cisco customer and partner locations, and a few coworking…

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4 GIMP 3.0 upgrades I'm loving as a power user – and how to try it for free

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4 GIMP 3.0 upgrades I'm loving as a power user – and how to try it for free

ZDNET GIMP 3.0 has finally arrived.  This latest release has been a long time in the making, and it is a massive improvement over the 2.x iteration of the software. Also: The 5 GIMP features I depend on most when editing images (and how I use them) I’m not going to do a deep dive into all of the features that come with this upgrade. There are, however, some key additions that have greatly improved GIMP. …

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Heineken lanza su primer laboratorio global de IA generativa en Singapur

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Heineken lanza su primer laboratorio global de IA generativa en Singapur

Heineken ha anunciado en sociedad su primer laboratorio global de inteligencia artificial (IA) generativa en Singapur. Una iniciativa que nace con la misión de impulsar el valor comercial de la marca y acelerar el viaje de transformación digital de la cervecera. Con esta maniobra la organización busca mejorar a partir de la IA generativa el crecimiento, la productividad y la interacción con los clientes en las operaciones globales de la empresa. “Heineken aspira a ser…

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20 powerful women shaping the networking industry

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20 powerful women shaping the networking industry

Women are severely underrepresented in top leadership roles across the business world. Only 10.4% of the Fortune 500 companies have women CEOs. In an AP survey of S&P 500 companies, only 25 of 341 CEOs were women. That disparity extends into the technology sector. The Women in Tech organization reports that 17% of tech companies have a woman CEO, and only 25% of all C-suite jobs are held by women. But there are a number…

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Why I recommend this Hisense model over the Samsung Frame TV – even if it wasn't $1,000 cheaper

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Why I recommend this Hisense model over the Samsung Frame TV – even if it wasn't ,000 cheaper

ZDNET’s key takeaways The Hisense Canvas TV is a lifestyle set that delivers practical image quality and a trendy aesthetic. The matte-treated display, fairly punchy colors, and free collection of artwork are easy to appreciate. The QLED panel falls short in contrast and HDR brightness, and it’s on the bulkier side. more buying choices For years, the Samsung Frame TV has been one of the most popular lifestyle TVs on the market. Converting a TV…

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Retailers say agentic AI is the best way to boost customer sales

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Retailers say agentic AI is the best way to boost customer sales

Andriy Onufriyenko/Getty Images Seventy-five percent of retailers say AI agents will be essential for a competitive edge by 2026, according to the sixth edition of the Connected Shoppers report by Salesforce, based on a survey of 8,350 shoppers and 1,700 industry decision-makers.  Also: AI agents aren’t just assistants: How they’re changing the future of work today Here is the executive summary of the report: Stores’ evolving roles enhancing the shoppers’ journey: While digital channels multiply and social…

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IngressNightmare: Four Critical Bugs Found in 40% of Cloud Systems

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IngressNightmare: Four Critical Bugs Found in 40% of Cloud Systems

Kubernetes customers using the popular Ingress NGINX Controller have been urged to patch four newly discovered remote code execution (RCE) flaws assigned a CVSS score of 9.8. Dubbed “IngressNightmare” by Wiz Security, the four vulnerabilities impact the admission controller component of the popular open source software, which is designed to route external traffic to the relevant Kubernetes services and pods. Wiz Research claimed the flaws impact 43% of all cloud environments, including many Fortune 500…

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5 aviation principles that elevate technical support leadership

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5 aviation principles that elevate technical support leadership

The moment when warning lights flash across an aircraft panel mirrors the urgency of a major cybersecurity incident alert — both require immediate, methodical responses executed with precision. My aviation training taught me crisis management lessons that, surprisingly, transformed how I lead global technical support teams decades later. When facing my first major zero-day incident, I found aviation principles guiding my response. The result wasn’t coincidence — it was aviation-inspired thinking applied to technical support…

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MAS Compliance 101: Key Regulations for Financial Institutions in Singapore

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MAS Compliance 101: Key Regulations for Financial Institutions in Singapore

The Monetary Authority of Singapore (MAS) is both the central bank and chief financial regulator of Singapore. As such, they publish best practices (“Guidelines”) and legally binding regulations (“Notices”) regarding technology risk management and cyber hygiene. Mandatory requirements include: The MAS Technology and Risk Management (TRM) Guidelines offer best practice standards that provide financial institutions with insight into how to implement the compliance obligations set out in the above Notices. Additionally, in September 2024, MAS established…

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An Introduction to Data Masking in Privacy Engineering

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An Introduction to Data Masking in Privacy Engineering

Protecting individual privacy is paramount, given the proliferation of Personally Identifiable Information (PII) and other sensitive data collected by enterprises across all industries. One way to protect sensitive data is through PII masking e.g., consistently changing names or including only the last four digits of a credit card or Social Security Number. What is data masking? Data masking replaces sensitive columns in the source data with realistic test data. A data breach remediation strategy is…

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