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Direct Transfer to Voicemail
Direct Transfer to Voicemail This post describes how to configure direct tranfer of calls to a person’s voicemail. So without ringing that person’s extension and without going through the opening greetings. Believe me, receptionists love this! First of all, create a separate voicemail profile for this purpose, using the existing VM pilot (5999 in this case): Secondly, add a CTI Route Point: This CTI Route point will never…
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