The most important program on your PC is your web browser. Oh sure, your bread and butter work may be on QuickBooks, Photoshop, or Premiere Pro, but where do you find information or exchange emails? Answer: Your web browser. Heck, Google has proven that all you really need to do most work is the Chrome web browser on a Chromebook.  And, Microsoft wants you to move to the web-based Windows 365 Cloud PC. And, what…

The most important program on your PC is your web browser. Oh sure, your bread and butter work may be on QuickBooks, Photoshop, or Premiere Pro, but where do you find information or exchange emails? Answer: Your web browser. Heck, Google has proven that all you really need to do most work is the Chrome web browser on a Chromebook.  And, Microsoft wants you to move to the web-based Windows 365 Cloud PC. And, what…

For many organizations, empowering employees to continue to work from home after the pandemic, at least part of the time, is part of their new normal. There are plenty of reasons for this. First, employees overwhelmingly prefer the flexibility and work-life balance that work-from-anywhere (WFA) provides. And second, a new study from Stanfordshows that productivity increased a jaw-dropping 47% YoY in 2020, with most of that gain led by remote workers. And at the same…

In collaboration with Dean Sanders and Brian Hollenbeck Part 1 of a 2-part series  When the Cisco global workforce went home to work in March 2020, we on the IT team suddenly had less visibility into the user experience. We couldn’t see anything from the laptop in the employee’s home to the Cisco network. So, if someone reported that Webex video kept freezing, for instance, it was hard to tell whether the problem came from…