Announcing the first CX Customer Hero Awards winners! The CX Customer Hero Awards celebrate our customers – the changemakers, innovators, and discoverers who have achieved industry-leading and transformational outcomes for their businesses.   Drum roll please… And the First Round winner of the 2021 CX Customer Hero Awards is:   Westpac Banking Corporation Westpac, one of Australia’s largest banks, partnered with Cisco CX on an ambitious digital transformation plan to modernize its core network and…

To successfully guide our customers on their digital transformation journey, last year, Cisco Business Critical Services unveiled a multi-tier subscription service for organizations of all sizes. In addition, we introduced Specialized Expertise offers (Scrum Services and Expert-as-a-Service) to support the creation of agile workforces and a best-practices operational IT model to create resilient, adaptive, and transformative IT environments. Today, we’re pleased to announce a series of enhancements to our portfolio for multiple customer segments. These…

When I think of Miami, Florida my mind goes to year-around sunshine, warm azure waters, and palm tree lined boulevards. But for the students at the Academy for International Education (AIE) located in the heart of Miami, there’s a lot more to life than spending time at the beach. These kids are at the forefront of technology and are involved in projects that most K-12 schools only dream about. This includes extended learning with opportunities…

Starting at a new company comes with a ton of emotions, questions and unknowns. When I got my offer to join Cisco as a Talent Acquisition Recruiter on our Customer Experience team, I was immediately excited – but, I also had a lot of questions. Was I making the right decision? What would this new opportunity bring? How would my career grow? What could I expect from Cisco?  If you’re currently in the hiring process,…