SNR Issues when calling from EXTERNAL PSTN Number

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SNR Issues when calling from EXTERNAL PSTN Number to RING Remote Destination number: Scenario: External PSTN Number —> Gateway —> CUCM—–>IP Phone —-(SNR –> RDP—>RD ) —>Gateway—-> External PSTN Number defined in the RD Normally SNR works for internal extensions only , If you need to allow SNR to work for External Calls  you need to allow below parameters in the CUCM to generate the Call from Called ( Internal Extension ) As Suggested by…

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Notepad++ Find/Replace Regular Expressions

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– [!] finds the exclamation character. – .* selects the rest of the line. – (\+.*)(Item) \+ finds the + character. | .* selects the text after the + up until the word “Item” | Item finds the string “Item” | () allow us to access whatever is inside the parentheses. The first set of parentheses may be accessed with \1 and the second set with \2. – \1\r\n\2 will take + and whatever text…

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Cisco CSIM (Call Simulation) – Hidden IOS Command

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CSIM is an undocumented IOS command.  When configuring a router to act as a voice gateway it is possible to test outbound calls by originating calls from the router.  If the router is configured correctly then the far end number will ring and may be answered. Use the csim start dialstring hidden command to initiate simulated calls to whichever real-world E.164 number is desired. This allows you to determine whether you can properly go offhook…

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Posted in CME

POTS-to-POTS Call Routing Considerations bandwidth

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POTS-to-POTS Call Routing Considerations Occasionally, you must route calls between POTS dial peers. CAC might cause this, such as when a call from a PBX is denied admission to the WAN and sent back to the PBX. Or a call from an analog phone might be routed over the PSTN. The ability to switch calls between POTS dial peers is enabled by default on Cisco gateways. Many of the CAC mechanisms that are described in…

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Cisco Unity Connection Ver 11 – Trouble Shooting for Virtual Memory 95% utilization:

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Cisco Unity Connection Ver 11  – Trouble Shooting for Virtual Memory 95% utilization: 1-  To solve , I increased the VM Ram from 4 GB to 8GB 2- Checked the Unity Connection DB replication 3- Checked and restarted the Cisco TOMcAT Service as it was using most of the memory resources 4-Restarted the unity connection Servers , After restarting Virtual memory Utilization went to normal 69%. Below Commands used to diagnose: admin:utils diagnose test file…

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Cisco UCM 11 and LDAP Group Filtering

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Introduced in UCM version 11 is the ability to synchronize groups from Active Directory. The primary driver is to have Active Directory groups available in the Cisco Jabber contact list. One problem this brings up is that if you’re synchronizing from the base DN you’ll import all security groups. So you’ll need an effective filter to only get the groups you want. Generally speaking distribution groups are an ideal target for what you want represented…

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Creating Cisco Jabber Custom Tabs

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Jabber custom file for Tab Have you ever thought of adding a custom tab for jabber so you can browse the web or even use your facebook on jabber… well this is how to do it   Create Custom Tab for Jabber for Windows Access the following directory, assuming you are using a Windows 7 machine C:\Users\USERID\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Config\Cache 2. Copy the file jabber-config.xml to the same folder and rename it to jabber-config-user.xml 3. Edit the jabber-config-user.xml…

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