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UCSS and ESW and SMARTnet Services Contracts
UCSS and ESW and SMARTnet Services Contracts SMARTnet – purchased on hardware e.g. MCS servers or IOS gateways Essential Software support (ESW) – is SMARTnet equivalent for software. It gets you TAC support, minor bug updates, collateral and software advisor and case collection. ESW does not provide major upgrades. Available in 1yr, 3yr and 5yr. In the old days this was the “SAS” part of “SASU”. It is strongly recommended that ESW contract term…
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