ServiceNow unveils AI workflow automation partner ecosystem, autonomous IT capabilities

At its Knowledge 2025 customer and partner event today, ServiceNow unveiled Workflow Data Network, a robust ecosystem of corporate partners supporting workflow automation with AI.

“It enables a cohesive view of enterprise data, whether connected to other enterprises, any apps, any data, any data aggregators, so the data is always available for AI actions,” said the company’s VP and GM of workflow data fabric Amit Saxena at a press conference last week. “Workflow Data Network is going to empower our organizations to be able to connect AI to not only ServiceNow data, but to a dynamic ecosystem of partners that make that data accessible and actionable across the entire ServiceNow AI Platform.”

Saxena said Workflow Data Network, which is available now, offers more than 100 integrations across data sources, whether structured, unstructured, real-time, historical, internal, or third-party. Also, there are no copy connectors to platforms including Amazon Redshift, Databricks, Google Cloud BigQuery, Microsoft SQL Server, Snowflake, Cloudera, and Teradata.