assurance services

Today, many systems look at assurance purely on a device level, using port stats, device health, syslogs, and other infrastructure or device-based telemetry data. It’s useful to understand and get insight from a device perspective, but this insight is reactive. Likewise, the primary way to discover that a customer or end user is impacted by network performance issues in this scenario is still through trouble tickets. However, if a customer has already taken the time…