- How to set up God Mode in Windows 11 - and the wonders you can do with it
- Linux Kernel 6.13 isn't a major release but's it still important - here's why
- Trump charges DOGE with modernizing federal technology and software
- Russian Ransomware Groups Deploy Email Bombing and Teams Vishing
- How to troubleshoot Linux app startup issues with the journalctl command
How to Offer Secure IVR Banking and Authenticate Callers
IVR banking is very common. If you’ve ever dialed your bank to check an account balance or pay a bill, you’ve probably used it. In addition to these basic self-service tasks, customers can use bank IVRs to report fraud, update personal information, check their transaction history, or even change their PIN without having to wait for an agent. Having access to a variety of options such as these makes using IVR a convenient alternative to…
Read More