Four Reasons Why Assurance Is More Critical Than Ever

Four Reasons Why Assurance Is More Critical Than Ever

Last September, Cisco completed its acquisition of Cisco Provider Connectivity Assurance (formerly Accedian). As a foundational component in the Cisco assurance portfolio, Provider Connectivity Assurance provides the hyperprecise and granular performance data for critical service assurance and end-to-end service visibility. We also bring the closed-loop, high-fidelity active testing that Cisco Crosswork requires for industry-leading network and service orchestration. Although our initial use cases were around automation and the Cisco Crosswork set of solutions, Provider Connectivity…

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Pave the Way for New Revenue with Transport Slicing Automation and Assurance

Pave the Way for New Revenue with Transport Slicing Automation and Assurance

Excellence in service matters. Whether you are a mom-and-pop operation or a multibillion-dollar business spanning multiple industries, keeping customers happy and satisfied is essential. No one knows this better than telecommunication (telecom) providers—who experience close to 40% customer churn due to network quality issues, according to McKinsey. For telecom providers, delivering an outstanding digital experience means smarter troubleshooting, better problem-solving, and a faster route to market for innovative and differentiated services. As if delighting customers…

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